Ryan Bai Email & Phone Number

Shanghai, China

Shanghai

- Review and diagnose the business processes of various sales function teams, and find out the sectors with room for improvement, and then reconstitute the existing business processes to clear the team functions, smooth the processes and improve the efficiencies- In charge of the system projects in Marketing and Sales Department, including the Sales Force systems, product shelf and product calculator- Generate the sales daily reports and monthly reports, and support all the data analysis requirements from all sales function teams

Shanghai

- Lead three teams with about 40 staffs, including two collection teams and one litigation team- Total managed account is about 200,000, and total manage asset is about 12 billion CNY- Collection teams collect the overdue accounts during DPD 31 to 150 through phone collections, field collections and outsourcing resources management- Litigation team will handle all lawsuit issues, including case filing, trial in courts all over the country, and issues related to police organs, procuratorial organs and peoples’ courts- Maintain all the policies and procedures of the collection function

Shanghai

- Lead four teams with 160 staffs at the most, and most of them are field based staffs, they are in charge of Wholesale Audits, Retail Customer Investigations and Field Collections- The Wholesale Audit means perform the stock audits for more than 1,000 dealers and over 4,000 stock sites- Review the semi-annual and annual business and financial statement analysis reports for Wholesale business dealers, to determine whether extend/increase/decrease/suspend the credit line of dealers- The Retail Customer Field Investigation means visit customer’s home and office to confirm his residence and employment, also including the purchase purpose and the repayment ability- Field Collection means to find out the delinquent customers and take back the overdue repayments or the entire outstanding amount

Shanghai

- Participate in the formulation of retail credit policies and procedures, including the original scorecard, credit review standards, field investigation standards and operation procedures- Check and verify the retail loan applications with the credit decision of approve as is, qualify or reject

Shanghai

- Participate in the test of the credit card system, and compose the original version operation guides- Authorize the manual swipe transactions, and verify the suspicious transactions to decide whether release it or not- Online detect the fraud transaction and try to verify it, lock the account if any abnormity- Increase large temporary credit line; Customer Service Department is in charge of standard credit line temporary increase, and Risk Management Department is in charge of those large cases- Make emergency replacement card, and let customer draw emergency cash when customer loses his/her credit card abroad- Through analysis of the fraud credit card applications to find out the features, then set the rules in credit system to prevent the similar fraud applications

Master Of Business Administration (Mba), Mba

Activities and Societies: 养生俱乐部

Bachelor, Economics

Middle School

Activities and Societies: NA High Middle School