Team Leader Ii - Quality Engineer
Brockton, Ma, Usa
Supervised 30 associates including Support Personnel, Operators, a Team Coordinator, and a Sr. QA Technician. Identified, investigated, prioritized, and implemented multiple concurrent process improvement projects to drive customer satisfaction and business productivity. Conducted problem solving on production issues such as machine, computer, personnel, product and raw material issues so that down time was minimized and lead times were maintained. Tested, analyzed results, and reported findings on raw materials and finished goods. Testing purposes include NPD, comfort studies, competitive studies, developing certificates of compliance for CPSC standards, product specification development, and confirmation of compliance with industry and/or Acushnet Company standards. Performed supplier audits at factories of suppliers, reported results, and trained supplier personnel on best QA practices.