May 2022 - Oct 2022
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Ryan Barber Email & Phone Number
On Work break, Doing Hobbyist Photography. Currently completing courses in Cyber Security & Software Development.
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✓ Verified May 2026
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Role
On Work break, Doing Hobbyist Photography. Currently completing courses in Cyber Security & Software Development.
Location
Radcliffe, England, United Kingdom
Who is Ryan Barber? Overview
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Quick answer
Ryan Barber is listed as On Work break, Doing Hobbyist Photography. Currently completing courses in Cyber Security & Software Development. based in Radcliffe, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ryan Barber.
Ryan Barber previously worked as Student at Code Nation and Student at Uk Skills Academy. Ryan Barber holds Computer Programming, Specific Applications, Pass from Code Nation.
Profile bio
About Ryan Barber
Currently, Not looking for direct work.Due to Ill health, Roles would have to be 100% remote currently.I'm working my way through as many qualifications as I can do, especially interested in specific Cyber Security Qualifications.CompTIA Pen+ & CYSAEC - CEH (Certified Ethical Hacking)Cisco CCNAEnd goal would be to look into completing.CISSP, CCIE.With the outlook of a Senior CyOPS role.Also, Interested in ITIL/Prince2 Qualifications.
Listed skills include Active Directory, Windows Server, Itil, Windows 7, and 46 others.
10 roles
Ryan Barber work experience
A career timeline built from the work history available for this profile.
May 2021 - Feb 2022
2Nd Line Service Desk Analyst
- Escalation point for 1st line, mediating call resolutions and passing to appropriateteams if escalation for a higher tier is required.
- Management of 1st / 2nd Line call queues and trend analysis to determine ProblemRecords and look at long time solutions
- Liaise with other 2nd line analysts and Service Desk Manager to best approachteam meetings, audits & set expectations.
- Assist 1st Line Analysts with achieving first time fix and following correct escalationprocedures to achieve ITIL/SLA Agreements which are set out by our Service DeskManager.
- Achieve KPI’s which have been set out by Service Desk Manager and Monthlyrequirements to be met i.e:- 1st Line Escalations, Call management, KnowledgeSharing, Knowledge Base Updates.
- To look into SCOM/SCCM and Solarwinds alerts and determine if these should beheld within 1st/2nd Line Analyst Queues or to be Escalated to higher level tier ofSupport.
Mar 2016 - Jul 2017
2Nd Line Network Analyst
- Responsible for Maintaining and support for customer networks, mainly basedaround Cisco/HP Technologies focused around Solarwinds network monitoringsuites.
- Administration of Lan/Wan technologies and voice networks, Analysing networkfor potential outages and faults then liaising with customer & Suppliers toarrange replacements as per SLA requirements.
- Communication with Users, Specialist 3rd Party providers, other staff andsuppliers
- Network connectivity troubleshooting, ping, tracert, Telnet,
- Investigation and diagnose network problems and arranging the correctresolution
Nov 2015 - Feb 2016
Work Break
On A Break From Working Life.
May 2015 - Nov 2015
Remote Support Technician
- IT Service delivery, Providing customers with First time fixes, acting as anescalation point for 1st/2nd Line Support teams.
- Monitoring system management, Out of hours service and clearing ticketsduring downtime for clients, Monitoring software installations, running andproviding audits for clients upon request for Infrastructure systems.
Mar 2015 - Jun 2015
It Support Analyst
Day to day desktop support for an architectural firm.Desktop suites:AutoCADRevit 2014Adobe CS SuiteWindows 7Windows 8Windows 8.1Network Support:Fortinet managed firewallsBelkin / netgear managed switchesServer Support:Windows server 2003/2008/2012Office 365 integration and administrationDell SAN technologyDell Backup TechnologyHyper V 2012 management and.
May 2014 - Dec 2014
2Nd/3Rd Line Support
Feb 2014 - May 2014
1St Line Support Analyst
Jul 2012 - Sep 2013
It Technician
May 2011 - Jun 2012
4 education records
Ryan Barber education
Computer Programming, Specific Applications, Pass
Code Nation
L3 Ncfe, Pass
Uksa - Uk Skills Academy
Level 2 Cyber Security Essentials, Pass
Uksa - Uk Skills Academy
Education record
Parrenthorn High School
FAQ
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Quick answers generated from the profile data available on this page.
What is Ryan Barber's role at their current company?
Ryan Barber is listed as On Work break, Doing Hobbyist Photography. Currently completing courses in Cyber Security & Software Development..
Where is Ryan Barber based?
Ryan Barber is based in Radcliffe, England, United Kingdom.
What companies has Ryan Barber worked for?
Ryan Barber has worked for Code Nation, Uk Skills Academy, Dwf, Computacenter, and On A Break From Working Life..
How can I contact Ryan Barber?
You can use AeroLeads to view verified contact signals for Ryan Barber, including work email, phone, and LinkedIn data when available.
What schools did Ryan Barber attend?
Ryan Barber holds Computer Programming, Specific Applications, Pass from Code Nation.
What skills is Ryan Barber known for?
Ryan Barber is listed with skills including Active Directory, Windows Server, Itil, Windows 7, Vmware, Citrix, Servers, and It Service Management.
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