Team Leader
CurrentTeam LeaderCooperative Food Group- 2016-01 - Present• All CTM roles• Sales and store performance- acting on targets and creating the best possible storeThat is relevant to the local area• Passionate about local community through fundraising projects and events thatDirectly impact the local community• building key relationships throughout the area• A community pioneer• supporting local businesses• Able to run all aspects of the store operation in the absence of the store manager• Continuously improving individual, team and business performance• Commercially aware of increasingly competitive marketCustomer Team MemberCooperative Food Group- 2008-08 - 2016-01• provide friendly, knowledgeable and efficient service• delivering exceptional customer care to the highest possible standards• working on the checkout, managing busy periods of time and effectively dealing with high pressured situations• stock control and replenishing- keeping the store in current regulated standard and providing the highestQuality of stock at customers• Cash handling and cash management• acting as an ambassador for our Co-op membership- selling and promotingMembership to store• improving customer experience via monitoring feedback and handling store related data.