Ryan Basdeo Email & Phone Number

Bethpage, NY, US

NY

• Support and manage new connectivity requests, upgrades and disconnects for 33 collocations across 12 states.
• Added over 1TB of capacity on the Optimum Network (AS6128) and 2.4TB on Suddenlink Network (AS19108) for transit/peering traffic.
• Analyze our utilization to capacity ratio and engage vendors when an augment is required, create LOA (Letter of Authorization), order cross connects and troubleshoot layer1 issues affecting fiber, patch panel.
• Leverage my experience and relationship with collocation vendors in order to negotiate rates on type II circuits, riser fibers and collocation space/power.
• Project manage new requests for space/power from the initial RFQ to installation and deployment of services.
• Maintain a robust relationship between our data/voice vendors and our network engineering team to facilitate the resolution of billing/network related issues and escalations.

Jericho

As a Sr. Operations Analyst, my duties/responsibilities included but were not limited to: Created and executed daily, weekly and monthly complex dashboards utilizing various data sources. This included providing guidance to report users, defining reporting requirements, and performing trend analysis. I Worked closely with management to identify gaps in.

Jericho

As a Communications Desk Representative III my duties included:Responsible for identifying, escalating and reporting internal and external network issues, tools and customer issues via the Outage Board and Remedy ticketing system. Accountable for sending notifications and alerting top tier level of management when criteria are met for major network issues.

Melville