Ryan Bates Email & Phone Number

Fort Mill, Sc, Us

Fort Mill, Sc, Us

Charlotte, Nc, Us

• Head of department that converts new POS customers to credit card processing merchants• Direct report for 8 employees (onsite and remote)• Improved new customer closing percentage from 40% to 90% over 10 years• Managed over 10,000 merchant accounts• Consistent training with POS sales team to educate them on constant changing of the Merchant Services industry• Responsible for tracking trends of existing merchants to identify VIP merchants as well as potential churn• Main contact to work with partners to negotiate buy rates, long term strategy, merchant satisfaction, among numerous other duties

Charlotte, Nc, Us

Charlotte, Nc, Us

• Conducted daily outbound sales calls to small businesses offering a beneficial service.• Received inbound calls from potential clients interested in the benefit.• Managed a revolving pipeline of over 150 potential clients.• Set and delivered on weekly, monthly, quarterly, and annual sales goals set by myself and the management team.• Trained incoming sales representatives by coaching phone calls and helping with day-to-day organization.• Finished quarter 4 of 2013 at 107% of total revenue goal.• March 2013 winner of Horizon Award (top sales rep with less than one year of company experience).

St. Louis, Mo, Us

• Marketed and distributed products within portfolio to set client base through regular call frequency.• Managed weekly, monthly, and quarterly sales goals, while implementing national and local marketing initiatives.• Built and maintained positive sales trend in market while assigned to route.• Coordinated inventory, promotional activity, price, and shelf-space management in retail accounts.• Implemented effective decision-making to accomplish company goals with minimal supervision.• Trained and mentored merchandisers on becoming sales representatives.• Finished first of 26 sales representatives in “King of Distribution” incentive, increasing product distribution throughout a 2 month span.

Dayton, Oh, Us

• Conducted daily outbound sales calls to automotive dealerships within a defined product base.• Managed the entire sales process, including all administrative paperwork and contracts, for new product penetration sales and contract extensions.• Identified additional sales opportunities for other team members covering the entirety of Reynolds’ product and service offering.• Underwent continuous phone and customer service development and training in order to improve the customer experience.• Trained incoming sales team members.• Completed 3 months of extensive sales training through the renowned Reynolds University.