Ryan Beardall Email & Phone Number

Charlotte, Nc, Us

Fairlawn, Ohio, Us

Los Angeles, California, Us

I led the nationwide Collision Repair Network spanning 48 states in collaboration with a national provider and over 30 body shops, significantly expanding coverage. By Implementing an e-commerce solution for parts and accessories via Salesforce Storefront, I enhanced operational efficiency across North America. My role includes orchestrating bi-weekly collision operations meetings to unify Customer Relations, Parts, Service, and Purchasing teams, fostering seamless coordination. I also successfully implemented a centralized claims reporting program, resulting in an 68% increase in quarter-over-quarter claims recovery. • Took the lead on new collision cases, identifying operational needs and parts requirements for shops, customers, and insurance stakeholders. • Developed and implemented processes that identified and reduced upstream damage at Ports and inventory sites. • Optimized Salesforce CRM to categorize cases, achieving a notable 40% reduction in case resolution time in Q1 ‘24.

Charlotte, North Carolina, Us

Founder and leader of an in-house ADAS calibrations team utilizing Hunter DAS3000 technology, pioneering industry standards in vehicle safety systems. Skilled in managing interactions with insurance adjusters and customers to ensure superior restoration results to pre-loss conditions. Dedicated to maintaining strict adherence to OEM-required procedures through comprehensive research to uphold rigorous safety standards. Proficient in utilizing CCC One, RepairLogic, Reynolds and Reynolds, ProfitNet, and ALLDATA to optimize operational efficiency and service excellence.

Richardson, Texas, Us

Managed a high-volume production workflow for a team of 5 technicians, ensuring efficient operations and exceptional customer service delivery. Excelled as the sole-writer during periods exceeding $100k in weekly sales, consistently achieving high sales targets. Orchestrated comprehensive logistics for customers, from coordinating drop-off and creating preliminary estimates with photos to overseeing dispatch, teardown, parts ordering, and collaboration with body technicians and painters through to completion and pickup. Maintained a steady gross profit margin of 47% through strategic management and operational oversight. Proficient in utilizing CCC One, OpsTRAX, and ALLDATA to optimize workflow efficiency and maximize service quality.

Secured strategic sales for commercial doors and door hardware in the southeast region. Interacted with customers to inform them regarding the status of international imported shipments while maintaining a positive experience for the customer despite facing setbacks with COVID-19 delays. Developed and tailored sales strategies to entice new customers and retain returning customers.Experience with: Sage 300, Maximizer CRM

Charlotte, Nc, Us

Promoted from Acura to Land Rover Jaguar Franchise for dedication to customer service by developing trust and establishing repeat customers while achieving exceptional results consistently. Developed and instituted an internal database connecting parts, service, and the used car department which was leveraged by the entire dealership. Responsible for allocating, stocking, preparing, and distributing an average $250,000 gross of products per month. Spearheaded client and business relations. Directed operations related to warranty parts including shipping out necessarywarranty callbacks. Proficient in utilizing Reynolds and Reynolds, and Autopoint

Automobile/Automotive Mechanics Technology/Technician

Education record