A secondment role due to covid effects on the travel industry, to stay connected and loyal to the business. Based at Helloworld Travel Limited head office, in Melbourne. Responsible for all commercial property lease related matters across Australia, New Zealand and Fiji. Provide leadership at head office, the iconic heritage listed Laconia House, managing all property operations, vendor relations and building facility requirements. High level negotiations and contracting in regards to lease… Show more A secondment role due to covid effects on the travel industry, to stay connected and loyal to the business. Based at Helloworld Travel Limited head office, in Melbourne. Responsible for all commercial property lease related matters across Australia, New Zealand and Fiji. Provide leadership at head office, the iconic heritage listed Laconia House, managing all property operations, vendor relations and building facility requirements. High level negotiations and contracting in regards to lease assignments, make goods, new office relocations in Fiji (Star One), Brisbane and Perth and negotiation of all new lease rates, incentives, T&C's. Work closely with multiple internal departments (inc Finance and IT), legal, realtors, landlords. Manage budgets and oversee property purchase orders. Report directly into GM Property and IT, (Executive Management Team) and CEO/Landlord. Show less

Viva Holidays is an award winning, international and domestic travel focussed wholesale brand, within Helloworld Travel Limited. As part of rapid expansion, Viva Holidays have extended their team and operations to encompass a specialist team unit for outbound travel to Scandinavia, Nordic, Russia, Baltic & Polar regions. Viva Holidays acts as the in-house wholesaler for Helloworld branded and non-branded agencies, also supporting and accessible to independent travel agencies, agents and… Show more Viva Holidays is an award winning, international and domestic travel focussed wholesale brand, within Helloworld Travel Limited. As part of rapid expansion, Viva Holidays have extended their team and operations to encompass a specialist team unit for outbound travel to Scandinavia, Nordic, Russia, Baltic & Polar regions. Viva Holidays acts as the in-house wholesaler for Helloworld branded and non-branded agencies, also supporting and accessible to independent travel agencies, agents and consumers. Report directly into the GM Wholesale Product. Show less

.Ensure Bentours is a premier brand within the Cox & Kings global portfolio.Secure and grow new accounts.Optimise GSA partnerships - including Hurtigruten (3 yrs, from Sept 2016).Oversee sales and distribution strategies for both Bentours & Hurtigruten brands.Head Office contracting with preferred retail and trade partners, inc Flight Centre & Helloworld.Product & destination road-mapping of all Bentours related collateral.Full ownership of all Bentours product… Show more .Ensure Bentours is a premier brand within the Cox & Kings global portfolio.Secure and grow new accounts.Optimise GSA partnerships - including Hurtigruten (3 yrs, from Sept 2016).Oversee sales and distribution strategies for both Bentours & Hurtigruten brands.Head Office contracting with preferred retail and trade partners, inc Flight Centre & Helloworld.Product & destination road-mapping of all Bentours related collateral.Full ownership of all Bentours product, destinations, pricing, package creation, brochure content 2016, 2017, 2018, 2019 and 2020 forward planning .Work closely with Sales Team and Manager to increase TTV & margin.Work closely with Marketing Team and NAM's / BDM's to increase activity & sales.Collaborate with key industry partners to ensure brand advertising for B2B and B2C channels .Oversee creation and booking of trade and media ads, with marketing / graphics teams.Brochure & Itinerary Production - creating new packages and holiday experiences.Secure brochure and marketing contributions from key suppliers.Campaign creation and incentives with key suppliers.Incentive creation for key travel trade partners, to provide/host famils for top sales agents.Copy writing, proof reading and editing.Rates, Availability & Competitor Analysis.Key Account Management - all Bentours suppliers primarily in Scandinavian / Nordic regions.New Business Development and distribution with third parties.Contracting new and existing product, negotiation and operations.Conference, Workshop and Business Trips to key portfolio destinations (MATKA Finland, NTW Norway) plus supplier events such as Flight Centre Global Gathering.Mentoring, training and developing staff.Recruitment .Assist with key partnerships, tourism boards, marketing and relations with brands in the company portfolio including Tempo, Explore, C&K - while primarily maintaining and overseeing Bentours & Hurtigruten strategy and brand development in the Australian & New Zealand market Show less

Responsible for the BENTOURS portfolio - overseeing the strategy, commercials and growth of the brand. Bentours is Australia's preferred Scandinavian specialist with 40 years experience. Primary destinations include Norway, Sweden, Denmark, Finland, Iceland, Greenland, The Baltic States, Russia & Antarctica. Wholesaler geared towards contracting direct suppliers, Dmc's, yield analysis, sourcing new product & itineraries, enhancing online productivity, brochure production and mentoring staff… Show more Responsible for the BENTOURS portfolio - overseeing the strategy, commercials and growth of the brand. Bentours is Australia's preferred Scandinavian specialist with 40 years experience. Primary destinations include Norway, Sweden, Denmark, Finland, Iceland, Greenland, The Baltic States, Russia & Antarctica. Wholesaler geared towards contracting direct suppliers, Dmc's, yield analysis, sourcing new product & itineraries, enhancing online productivity, brochure production and mentoring staff. Bentours is part of the Cox & Kings global network, the longest running travel company in the world. Tempo Holidays, Explore! and Masterchef Travel are part of the Australian division of C&K.Specialties: .Structure and development of people and product.Adaptive and creative outlook over product progression.Full ownership of all Bentours product, pricing, package creation, brochure content 2015/2016 .Strategic implementation of business requirements.High level of customer service and acquisition of stock.Thrive off pressure and competitive environment.Ability to train, motivate and lead successful team Show less

A loyal employee with six years experience at HostelBookers.com, the multi-award winning youth and budget (London based) OTA. Here, Successfully contributed to building the brand - acquired by Web Reservations International (Hostelworld). Within this time, I undertook various roles through promotion, traveled extensively & built up an excellent network of industry contacts, growing direct contract property levels to 25,000 properties in 3,500 destinations worldwide.Liaise with Director… Show more A loyal employee with six years experience at HostelBookers.com, the multi-award winning youth and budget (London based) OTA. Here, Successfully contributed to building the brand - acquired by Web Reservations International (Hostelworld). Within this time, I undertook various roles through promotion, traveled extensively & built up an excellent network of industry contacts, growing direct contract property levels to 25,000 properties in 3,500 destinations worldwide.Liaise with Director of E-commerce in developing & driving growth strategies.Manage on-going training & career development plans for team of 10-15 Global Product Specialists.Manage performance and provide training where necessary.General and Key Account Management and client strategy.Attend conferences and networking events (WYSTC, Gomio, ITB, WTM, Meitheal, ETOA trade).Drive new business development through acquisition of relations with Channel Managers.Assist in the integration of new channel managers to HostelBookers API - expand property folio .Manage own resources to a high degree to ensure own targets exceeded.Monitoring trends, forecasting future product requirements, selection of emerging markets.Engage / motivate team to exceed monthly targets &contribute to a positive client experience.Coordinating campaign and awards process and delivery.Timely resolution of all team & organisational issues on a case by case basis.Interviewing, hiring & developing suitable staff.Weekly lead forecasting and planning.Coordination of day to day operational processes.Product placement - management of property awards (online & offline) and merchandise.Yearly Awards for Excellence - responsible for selection of properties to award.Monthly Awards - responsible for selection and/or sign off for team regional selectionsNegotiating Skills - Objection Handling - Lead Generation & Qualification - Effective Communication & Rapport Building - Staff Training & Motivation - Project Management - New Bus.Dev Show less

While primarily a contracting role on both B2C and B2B levels for HostelBookers and its ancillary products, this was also a time for planning the transformation of the Contracts Department. Through the re-alignment of business objectives, a Product Department was created - primarily to incorporate contracting, pricing, availability, account management and merchandising..Dedicated, creative & self-motivated working professional.Ambitious & consistent, achieving high end results over… Show more While primarily a contracting role on both B2C and B2B levels for HostelBookers and its ancillary products, this was also a time for planning the transformation of the Contracts Department. Through the re-alignment of business objectives, a Product Department was created - primarily to incorporate contracting, pricing, availability, account management and merchandising..Dedicated, creative & self-motivated working professional.Ambitious & consistent, achieving high end results over both company sites.Enjoy working for online travel where contracting and leadership is a primary focus.Acquiring new business - network and expand product offering with new Channel Manager API.Worked within a Leadership and Contracting role to expand product offering.Working in Management - development of business, people & property relations.Provide ongoing training & support for immediate team members.Provide cross departmental leadership training for new Team Leaders .Completing Diploma in Online Marketing & Digital Advertising.Twice winner of Employee of the month.NVQ Certified Team Leader Show less

Lead a team of 10+ to primarily contract properties onto the HostelBookers site. Through re-aligning strategy, in just 9 months over 7,000 properties were individually contracted (from 11-18K). Anytrip.com also launched in this period, where both full payment and 20% deposit models were contracted. Up-sell Groups agreements and Powerhostels booking engines, provide training/support, motivation and conduct monthly 1/1s and bi-annual appraisals with team.

Up-sell and provide online booking engines and software to properties primarily listed on HostelBookers.com. Attract and acquire new business to grow channel, while increasing the Powerhostels / HostelBookers online presence to make it a preferred booking solution with budget accommodation providers.

Worked on behalf of two major blue chip companies BT & AOL, promoting and contracting products (broadband) to new and existing clients. I excelled in this business - results driven & top salesperson for vast majority of period of position held (1 year FT). Uncapped commission and excellent earning potential was a primary driver for me to pursue this position while living in Prague.