Ryan Benson Email & Phone Number

St. George, Ut, Us

Lehi, Utah, Us

Manage and drive Exigo system implementation in partnership with Sales, Accounting. Legal, and IT teams; take ownership of project scoping and requirements gathering activities to deliver holistic e-commerce, order management, logistics solutions and Commission payout. Provide leadership, oversight, and strategic direction for teams of 15-20 members to orchestrate IT system deployments and integrations. Plan, prioritize, and deliver integrated technology solutions for the Exigo platforms.• Lead the business and IT implementation of Exigo, including data migration, order management, payments, ERP, logistics, and Backoffice reporting• Worked closely with global business leadership teams to collaborate with roll out plans• Maintain high-touch communications with executives and stakeholders to ensure full alignment with the implementation• Consult with Sales on international expansion strategies

Pleasant Grove, Ut, Us

doTERRA is the largest essential oils company in the world.I am accountable for driving new market expansion in collaboration with business and IT teams.To carry out my mandate, I lead teams of 25-50 members to orchestrate IT system deployments/integrations and deliver technology solutions for international platforms.I also oversee project scoping and requirements gathering activities to deliver holistic e-commerce, order management, and logistics solutions.Some of my contributions include:➥ Develop and maintain project plans – including scope, requirements, risk and dependency management/ mitigation plans, resources, and budgets.➥ Own the communication strategy for all international programs; communicate project status, milestones, timelines, and tasks.➥ Research, vet, and select highly qualified fulfillment partners to support B2B and B2C models.➥ Manage RFP and contracting process for new international IT vendors.➥ Partner with treasury and payment teams to deliver global payment solutions for distributors. ➥ Penetrated 11 new markets in 5 years on time and under budget.➥ Co-developed a streamlined distribution model that employs a regionalized warehousing framework; contributed $48MM+ in incremental revenue. ➥ Rolled out the e-commerce program to drive digital transformation efforts.➥ Mentored Project Managers and Business Analysts to elevate team performance. ➥ Drove increased engagement with solution architects and development teams, resulting in a 65% reduction in requirement churn.➥ Optimized the existing new market questionnaire process to streamline the project scoping phase by 33%.➥ Deployed a new market implementation model, resulting in increased market satisfaction and smoother transition to the regional teams.➥ Led IT process improvement initiatives to reduce new market execution times from 6 to 4 months.➥ Transitioned from a Waterfall to an iterative approach for requirements elicitation and documentation.

Our brands provide industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the global automotive ecosystem.Between 2016 and 2018, I was tasked with managing data analytics, enterprise BI, and reporting solutions to provide automotive dealerships with advanced dashboard and reporting capabilities, provide an in-depth understanding of product needs, and strengthen P&L performance.Some of my key contributions include:➥ Developed and maintained a forward-looking product vision that enabled dealership General Managers, General Sales Managers, and F&I Managers identify and capitalize on profitability improvement opportunities.➥ Built trust-based relationships with customers; ensured their product needs and business priorities were met. ➥ Defined KPIs to track sales or finance trends and inform strategic decisions. ➥ Partnered with engineering to map and mine defined metrics while ensuring the accuracy of tracked metrics. ➥ Translated KPIs into benchmarks to ensure effective data utilization.➥ Selected and normalized a subset of data, reviewed output, and ensured metrics aligned with dealership goals.➥ Researched competitors to understand and better articulate Cox’s competitive advantage. ➥ Authored user stories that effectively communicated strategic goals and business value. ➥ Worked with data scientists to produce forecasts that accurately predict sales based on historical data.

Provo, Utah, Us

Modere is a global company that seeks to deliver innovative products across essential lifestyle categories—Personal Care, Health & Wellness, and Household Care.Between 2015 and 2016, I led a 5-member team of project managers to orchestrate a suite of global projects from an IT perspective. I partnered with project managers and business analysts to steer requirements gathering efforts, identify individual market needs, and report on project progress to executives and stakeholders.Some of my contributions include:➥ Worked with international leadership teams to align resources with upcoming projects.➥ Project managed a global rebranding initiative impacting 7 markets in 1 year (twice the industry standard); assessed existing business roles and determined their integration into the digital platform.➥ Maintained high-touch communications with executives, market GMs, and key stakeholders to ensure alignment with the product roadmap.➥ Orchestrated all communications related to root cause analysis tasks.➥ Adopted an off-the-shelf product, transitioned to new back-end/front-end platforms in 1 year, integrated a new e-commerce platform, and supported an SKU optimization initiative.➥ Spearheaded the successful rollout of 9 e-commerce sites globally.

Provo, Utah, Us

Modere is a global company that seeks to deliver innovative products across essential lifestyle categories—Personal Care, Health & Wellness, and Household Care.I joined Modere in 2014, where I managed a suite of initiatives to facilitate the successful expansion into new markets (APAC, Americas, EMEA), ensure compliance with European regulations, and rebrand Modere for an international audience.Some of my contributions include:➥ Partnered with the European Project Manager to overcome regulatory hurdles, define expectations, and document progress. ➥ Worked with IT, Digital Marketing, and other departments to implement and roll out the Modere rebrand globally. ➥ Oversaw requirements gathering and managed the rollout of the e-commerce platform. ➥ Collaborated with the Japan-based management team to understand their challenges and create an improvement plan. ➥ Partnered with development and QA teams to groom user stories. ➥ Communicated project progress and status to senior leadership on a weekly basis.

Master Of Business Administration - Mba, Project Management

Bachelors, Business Administration