Ryan Biller Email & Phone Number

Mechanicsburg Pa

Buyer Agent - Helped over 40 families achieve their dream of homeownership.Multi-million-dollar producer

Camp Hill, Pa

Research repair quotes, analyze breakdown of labor and materials and review scope of work to determine best course of action. Work with both contractors and Rite Aid operations to ensure all work orders are completed on time and within budget. Work with Field Managers and Directors on HVAC, parking lot and roof capitalization projects• Responsible for the repair and maintenance of over 1000 stores in the Northeast, averaging over $200k in approved work each week.• Vendor management of over 20 vendors in 5 different states. Responsible for managing over 20 trades including but not limited to roofing, parking lots, plumbing, HVAC, flooring and structural repairs.• Discovered door vendor double billing which led to an audit saving Rite Aid $260,000.

Etters, Pa

Review and reconcile Landlord Common Area Maintenance CAM, Insurance and Tax charges against legal lease documents. Performed monthly, quarterly and yearly CAM/INS/TAX Reconciliations. Research inquiries received via mail, email, fax or telephone, working with Landlords and Property Management Co. daily to reconcile accounts. Research and interpret lease documents to determine responsibility and verify correct pro rata share. Act as a liaison between Real Estate Administration and various other departments such as Operations, Legal, and Accounting etc...• Responsible for the Real Estate Accounts Payables for over 850 stores nationwide, • Dispute and/or negotiate charges that are not specifically stated in the legal lease documents, sending affirmation letters to Landlords and Property Management Co., saved Rite Aid over $150,000 in disputed charges.

Harrisburg, Pa

Review and resolve inquiries, grievances and appeals requests from members, providers and regulatory agencies involving provision of service and benefit coverage issues. Review, analyze and process policies related to claims to determine extent of company's liability and entitlement. Research administrative or non-clinical aspects of the appeal, e.g. eligibility, benefit levels, overall adherence to policies and practices and generate written correspondence to customers such as members, providers and regulatory agencies. Prepare files for internal or external review by analysts, medical staff or outside consultant. • Identify barriers to customer satisfaction and recommend actions to address operational challenges; for example, developed productivity project plan to improve departments’ production which management team utilized to increase personnel efficiency.

Harrisburg, Pa

Assisted buyers through entire buying process, including: touring homes, writing contracts, securing financing, home inspections, contract negotiations and closing procedures. Worked with investors to locate rental properties that would produce a maximum return on investment. Specialized in residential resale with first time homebuyers• 2003 Rookie of the year at Howard Hanna Real Estate Services.• 2004 Million dollar producer for Howard Hanna Real Estate Services.

Bachelor’S Degree, Business Administration, 3.98 Gpa

Activities and Societies: Member of Delta Mu Delta International Honor Society in Business

Associate’S Degree, Business Management And Accounting