A Cal Poly Pomona alumni who has a passion for technical problem solving and loves interacting with others. There is no shortage of creativity in my mind and I work hard for things that I am passionate for.
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Data AnalystTalos Drones Sep 2024 - PresentRiverside, California, United StatesEntry LevelAsk, Prepare, Process, Analyze, Share, Act.Turning raw data into useful insights to improve business functions and innovate company models primarily using Excel.- Providing company health insights using business models and SWOT analysis.- Finding trends and customer patterns using the current and prior years sales history.- Forecasting inventory stock based on previous customer purchase patterns.- Conducting people analysis to identify top customers and brainstorm strategies to improve transaction quality. -
Customer Technical SupportTalos Drones May 2024 - PresentRiverside, California, United StatesProvide exceptional customer support for technical issues and inquiries related to agricultural sprayer drones via phone, email, and chat.Monitor customer satisfaction and proactively reach out to ensure customers are satisfied with their purchases.Create and maintain user manuals, guides, FAQs, and troubleshooting documentation.Manage inventory and spare parts to ensure availability for shipping and repairs, informed by historical data.Collaborate with the shipping team as needed, providing assistance to ensure seamless operations.Conduct product demonstrations and hands-on training sessions for prospects and new customers, both in-person and virtually -
Package HandlerUps Oct 2023 - Jan 2024Riverside, California, United StatesFast paced environmentMoving an estimate of 900 packages per work dayLoading packages into morning delivery trucksEnsure package quality is maintained and safe for travelTake inventory of packages to ensure misloads do not occur -
Graphic Artist And Technical AidFreelance Artist Jan 2021 - Jun 2023California, United States▪ Hands on experience with video and audio capture equipment, including web broadcasting software.▪ Provided technical support to various broadcasters relating to computer and audio devices and software.▪ Designed dozens of custom emoticons for over 10 fellow content creators on Twitch▪ Created digital overlays for Twitch streams including stream alerts, panels, animated transitions, and intermission screens. -
Barista7 Leaves Cafe Apr 2018 - Aug 2020Rowland Heights, California, United States▪ Received orders and handled customer purchases▪ Handled customer care ensuring a quality experience▪ Prepared and served drink for customers▪ Deep cleaned entire store and areas of work
Ryan Binalber Education Details
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Computer And Information Systems
Frequently Asked Questions about Ryan Binalber
What company does Ryan Binalber work for?
Ryan Binalber works for Talos Drones
What is Ryan Binalber's role at the current company?
Ryan Binalber's current role is Agricultural Drone Tech and Data Analyst.
What schools did Ryan Binalber attend?
Ryan Binalber attended California State Polytechnic University-Pomona.
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