Used prior experience to integrate Focus POS with new bars and restaurants Programmed and installed POS software, hardware and networking Provided live day support, in person training and service calls Daily IT support for a customer base of 200+ Restaurateurs Specifically focused on Windows 10, printers, networking, and hardware Managed all repairs for IngageIT, while providing documentation and structure Researched and implemented iPAD credit card services for IngageIT Helped adapt customer menus, pricing and service to fit modern standards Actively worked with frustrated customers to achieve constructive solutions Advanced experience with RDP, Ubiquiti, Quickbooks and 3rd Party Integration

Job title also included FOH Manager and Night Manager Hired, trained and maintained a staff of over 25+ People Installed and integrated a "Point of sale" system into operations. Installed proper payroll and overtime rules Provided a culture of hard work, accountability and professionalism Worked and oversaw the expansion of hours and business Created rules and guidelines and enforced them Lead Human Resources to help resolve problems/issues with staff