Ryan Bowes Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Developed deep knowledge within a complex product group.• Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.• Own tasks end-to-end until they are assigned to specialist.• Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome.• Effectively and concisely communicate resolution, technical resolution, workarounds,… Show more • Developed deep knowledge within a complex product group.• Investigate and prioritize advertising issues, escalating to a specialist when appropriate for further troubleshooting or de-bugging.• Own tasks end-to-end until they are assigned to specialist.• Discern product confusion from bugs, identify solutions, and advise the sales team advertisers to accomplish the advertisers desired outcome.• Effectively and concisely communicate resolution, technical resolution, workarounds, or product confusion to the sales team• Partner with product support group specialists to identify solutions to advertising bugs and product confusion• Facilitate a high-end customer experience related to support for advertising bugs• Mentor team members and own product support areas.• Provided extensive trainings for our new starts of our product group.• Complete weekly Accuracy and IRT reports to management Show less

Dublin, County Dublin, Ireland

• My main duties include processing and reviewing accounts that have been flagged for potentially sensitive content to ensure that there are no violations of policies. • I validate, investigate ad respond to queries of an urgent or sensitive nature within established guidelines. This includes coordinating with client subject matter experts to respond to or support in inquiries and/or escalations. • I understand and perform content reviews under client supervision for international and… Show more • My main duties include processing and reviewing accounts that have been flagged for potentially sensitive content to ensure that there are no violations of policies. • I validate, investigate ad respond to queries of an urgent or sensitive nature within established guidelines. This includes coordinating with client subject matter experts to respond to or support in inquiries and/or escalations. • I understand and perform content reviews under client supervision for international and domestic cases following client processes and procedures. • I comply with all clients published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to. • I escalate issues to Team Leader or client point of contact as appropriate. • I demonstrate speed, agility and critical thinking skills in my work and work towards maintaining quantitative and qualitative standards. Show less

Dublin, County Dublin, Ireland

• My main duties include running the team, opening and closing of the store, helping customers, accepting deliveries, stock take, cash handling and ensuring store standards are always maintained. • As a team leader I am responsible for the day to day running of the store when a manager is not present, this includes opening and closing on Sunday. • I also complete a lot of administration work including staff rotas, posting payroll, counting the safe on a daily basis, opening and closing… Show more • My main duties include running the team, opening and closing of the store, helping customers, accepting deliveries, stock take, cash handling and ensuring store standards are always maintained. • As a team leader I am responsible for the day to day running of the store when a manager is not present, this includes opening and closing on Sunday. • I also complete a lot of administration work including staff rotas, posting payroll, counting the safe on a daily basis, opening and closing tills and sending feedback reports to the area manager. • I help to train new staff by shadowing them on tills and store procedures. I have also assisted in interviews for summer recruits. • Using daily sales reports and highlighting successes and opportunities in store. • Demonstrating a clear understanding of liner and liner reporting for the store. • Completing stock loss action plans and putting these plans into place to minimize stock loss. • I have launched new trends in store using all available resources and visual merchandising techniques I have learned while working in retail. • I have completed a ‘try it on for size’ where I temporarily moved to Topshop Arnott’s in order to try out different roles within the company. Show less