Ryan Bowman Email & Phone Number

Halifax Regional Municipality, NS, CA

Halifax, Nova Scotia, Canada

• Supported the BrightOrder EMDECS and Oracle Transportation Management (OTM) applications
• Answered inbound calls and email questions relating to technical bugs, outages, and user inquiries.
• Communicated with multiple internal teams such as IT/Hosting, Sales, Development and Accounting to resolve customer requests.
• Contributed to a knowledge base creating internal documents outlining procedures and troubleshooting.
• Setup new client corporations, migrated existing customers from old to new servers.
• Scheduled training sessions with new clients.

Toronto, Ontario, Canada

• Brand ambassador for gourmet products and services
• Acted as a team member to achieve sales targets and goals
• Maintained merchandising and visual standards
• Supported with cash handling and inventory duties including restocking of products
• Assisted with corporate gifting

Toronto, Canada Area

• Assisted in writing of grant requests
• Produced and edited short videos for use on web and Social Media;
• Developed new website content;
• Edited and updated website information;
• Assisted with the coordination, logistics, and promotion of events;
• Assisted the Communications team with ongoing activities as needed.

Toronto, Canada Area

Managed social media for not-for-profit organizations relating to LGBTQ+ communityExecuted and managed company eventsResearched and provided sponsorship opportunities for events