Ryan Bowman Email and Phone Number

Develop long-range strategic planning and program development, including the assessment of such programs and services, consistent with the mission of ACU• Develop programs and services designed to increase the recruitment, retention, matriculation, and ultimate graduation of students designated as under-represented enrolled at ACU.• Supervise department personnel effectively to ensure that programs and services support the campus-wide strategy and the mission of the department. • Manage the outcomes assessment and documentation of ACU student success initiatives.• Counsel, advise, and consult with students, faculty, staff and alumni individually and collectively to embrace the importance of building an inclusive, appreciative, and welcoming environment• Act as a student advocate• Develop, facilitate, and maintain, an undergraduate mentoring program for students designated as under-represented• Provide support and guidance to university-recognized under-represented student organizations• Responsible for the fiscal management of departmental operating budget in excess of $25,000 including forecasting expenditures and revenues, maintaining records, and linking program objectives and assessment to the annual budget process.• To work on an ongoing basis with departments such as Admissions, Financial Aid Undergraduate Studies, University Counseling, Educational Support Services, and Career Planning & Placement who focus on recruitment, retention, and the success of underrepresented students• Collaborate with schools and other offices involved with programs to support the needs of underrepresented students, to help ensure for only the most positive of experiences. • Collaborate and support initiatives within the university office of Student Affairs, to educate and enrich the ACU community to appreciate the importance of building an inclusive, appreciative, and respectful environment.

Develops, implements, coordinates and conducts educational programs and initiatives designed to educate and support faculty, staff, and students regarding their rights and, where applicable, obligations under Title IX, including reporting options/responsibilities, support services, Oversees, coordinates and ensures investigations of reports and complaints of sexual misconduct are adequate, reliable, timely, confidential and impartial; reviews proposed sanctions for sexual misconduct before they are imposed to ensure that they are reasonably calculated to stop the sexual misconduct and prevent its recurrence.Supervises personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.Identifies systemic problems relating to complaints and determines whether campus-wide resources should be adopted in response, including review and revision of the University's sexual misconduct policies, supervision or security at locations where sexual misconduct is reported to occur, and increased education and prevention efforts to targeted populations.Collaborates with leadership and campus constituencies to disseminate information, redesign processes, and support the University's investigative processes; collaborates and coordinates with compliance partners within the department and across the institution to support the University's overlapping compliance needs and responsibilities.Communicates with local law enforcement and government agencies to ensure reports are handled appropriately and in a timely mannerCoordinates with local victim advocacy organizations and service providers.

Lead clients through the implementation and training of Homecare Homebase’s software Trained clients on the use of the software and supported clients after software validationEnsured timely communication with customers, both internal and external Prioritized reported customer issues and escalated as necessaryEffectively provided consultation and educated customers on the appropriate use of all products within the Homecare Homebase suiteAssisted customer field agents to utilize the handheld application and synching data back to the office-based application. Participated and helped lead training programs for implementation team members and other departments Lead clients through the implementation and training of Homecare Homebase’s software

5yrs of experience of creating an environment of exceptional learning for students in a University setting. Working with departments in setting goals,this also involves traveling and projecting recruiting and retention for the next year.

● Managed all phases of recruitment, including defining hiring management needs and posting available positions. Conducted over 200 interviews to recruit individuals that had the proper "fit” for the position.• Advised managers on organizational policy matters and recommend needed changes to both organizational and departmental policies.• Conducted and organized new employee orientation to foster positive attitude toward organizational objectives.• Served as a link between management and employees by handling questions, interpreting and administering policies and procedures and resolved work-related issues.• Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.• Responsible for coordinating New Employee Orientation and employee appreciation program (Employee of the Quarter) for an organization with over 4,000 employees• Responsible for pre-screening, interviewing, hiring candidates, conducting investigations, and other HR functions for seven (7) departments.• Pre-screened applicants daily in an organization that receives over 2,400 applications per month and conducted countless interviews.• Responsible for researching, developing, and implementing changes to Criminal History, Workplace Harassment, Progressive Discipline, and Investigation Policies.• Exhibited professionalism and discretion in regards to determining employee disciplinary action.• Assisted in coordination of various events by Human Resources.• Organized and conducted job fairs.• Created, organized, and completed special projects and tasks as assigned.

Supervisor over customer service operations and development.-Organizing new employment training-Human resources -Tire Lube Express supervisor -Supervised over 10-15 employee

Organizing and developing housing assignments for new employees and citizens of special needs community. Creating an environment of engagement and safe community.