Ryan Bresnahan Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

Mountain View, California, Us

Building efficiencies across the TurboTax full service consumer tax portfolio

Frame One Consulting is an independent consulting organization which provides operations, analytics, and business strategy consulting services.As a consultant, I diagnose operational and strategic shortfalls and provide data-driven solutions. This includes process optimization, building custom analytical and simulation tooling, automation, forecasting, financial analysis, and business plan development. I have clients spanning the tech startup, B2B SaaS, cosmetics, and publishing industries.I’ve:-Conducted market research and process optimization to increase revenue by 43% and reduce lead time by 40% for a design company-Built a Python-based call center demand simulation tool to assist workforce planning in the tech services industry-Performed financial analysis and data visualization to secure $2M in funding for a D2C cosmetics firm acquisition

Feather was a social tech startup founded to address the loneliness epidemic by connecting people and communities through shared experiences. With a light-touch UX philosophy, Feather was about getting people out of their phones and into real life. Part power-connector, part friendship concierge, Feather used proprietary LLM technology to put the right people in the right places at the right times to build natural, low-pressure friendships and foster diverse, interconnected communities.As the founder, I led the vision and strategic direction of Feather. I led a small team who worked on business development, in-app advertising initiatives, user experience design, and iterative testing. I conducted 73 customer discovery interviews and testing sessions, guiding the product roadmap and worked with my team to launch a locally hosted MVP for VC pitch demos. In my role as the primary developer, I created psychographic analysis tools, an AI chatbot interface, a hallucination dampening algorithm, and an experience recommendation engine, achieving over 90% user acceptance for novel activities.

Nashville, Tennessee, Us

Nerd fitness is a small tech company making fitness fun and accessible to everyone. They provide highly individualized fitness training from experienced personal trainers via their asynchronous multi-media coaching platform, gamified fitness mobile application, and a series of live events.As the chief operating officer, I led a 41-member team across three verticals in daily operations. I set strategic goals, working with departmental heads to translate those goals to KPIs and OKRs while providing guidance and oversight to achieve them. I conducted a comprehensive organizational assessment, which led to the creation of a Vision, Mission, and Values document that drove organizational alignment.I restructured the company by eliminating underperforming verticals and unifying product development. In concert with this, I established a professional development program to upskill employees, with over half of participants achieving course completion or professional certifications in 6 months. My tenure was focused on streamlining operations, building a supportive environment, and empowering the team for sustainable success.

La Jolla, California, Us

Aira is an accessibility tech startup removing barriers to people who are blind or have low vision. Using live human-to-human professional assistance, trained agents provide visual interpretation and access to visual information, from describing to reading, explaining to navigating.As a director of operations, I oversaw all points of daily operations in the company. I built and managed a team of automation engineers, analysts, and a team of external machine learning and data engineering consultants. I led analyses on proposed business initiatives and new verticals, ran comprehensive policy audits in response to changing labor laws, and started a churn forecasting and user retention initiative.While holding this position, I served as the interim Head of Customer Care, rebuilding processes to focus on data-driven and repeatable results, and worked closely with the engineering team to build a predictive analytics system to curtail abusive behavior towards Care Team agents.

La Jolla, California, Us

As an operations manager I sat on the leadership team, working cross-functionally with all departments to improve company operations. This includes building and maintaining analytical and data visualization models and dashboards, leading capacity planning and staffing operations for the service delivery team, and creating long-term financial and demand forecasts. I recruited and cross-trained a 12-person insourced labor team to run ad-hoc analytics projects, worked with machine learning consultants to build user behavior models, and collaborated with automation engineers to create process automation.As the lead for vendor relationships for SaaS tooling, I sourced, vetted, negotiated, and implemented external tooling, authoring documentation and training managers to use it.

La Jolla, California, Us

As an operations analyst, I supported operations in the customer experience and service delivery team. I designed operational tools for the service delivery team such as a no-code customizable HRIS and automated applicant tracking system. I provided ongoing an ad-hoc analyses, forecasting, and workforce planning. I worked to improve operational efficiency, running ongoing analyses and process improvement projects, leading to a 30.8% reduction in COGS, and tripling agent utilization over 6 quarters.

La Jolla, California, Us

As an agent manager, I hired and trained over 90 agents, providing performance review, management, and ongoing training. I designed performance metrics and led the agent management team in adopting them.

La Jolla, California, Us

As a visual interpreter, I assisted people who were blind or low vision by providing live descriptions, navigation assistance, and visual interpretation.

As a professional musician, I managed a diverse career across a wide array of activities. I composed music for media, including television pilots, short films (winning Best Original Score in the Broad Street Film Festival), mobile games, table-top role-playing games, and live theatre. I fulfilled several commissions from wind ensembles for original compositions.I organized concerts to showcase original music from local musicians and PLNU alumni composers, sourcing original works, recruiting and organizing musicians, running rehearsals, promoting, and managing house and stage.I taught individual and group lessons across 4 instruments, and rehearsed middle school wind and string ensembles.

Master Of Business Administration - Mba Candidate 2026

Bachelor’S Degree, Music Teacher Education

Bachelor’S Degree, Music Theory And Composition

High School