Assignments:Global Banking & Asset Management Group -Technology & Migration Lead on large strategic multi-platform and custody migration. Leading Technology Workstream through E2E project lifecycle including technical approach and resource planning, requirements, transformation build, test and final implementation.

Assignments:Global Wealth & Asset Manager -Senior PM/Test Lead through multiple phases (UAT, Model Office Testing, Business Readiness and Early Life Support) of a large wealth management platform and custody migration. Lead role oversight and management spanned 20+ multi skilled, internal and external third party teams.

Specialising in Actuarial Change, I have lead a number of business critical projects to move towards key strategic goals, including:• Cashflow Migration - Migrating actuarial model solution and methodology onto strategic modelling solution, post acquisition.• Asset Data Migration - Migrating asset process and data across to a new supplier.• Policy Admin Data Migration - Reconciling and migrating legacy policy admin systems onto new supplier systems.

• Change Lead in quarterly end-to-end testing process• Owner of test strategy and test report documents encompassing all actuarial change• Model run planning and progress tracking• Chair of regular progress meetings throughout change cycles• Business Requirements analysis and challenging• Owner of model defect tracking• Responsible for gaining final senior sign off of newly implemented actuarial models• Excellent cross-team and cross-site communication with key… Show more • Change Lead in quarterly end-to-end testing process• Owner of test strategy and test report documents encompassing all actuarial change• Model run planning and progress tracking• Chair of regular progress meetings throughout change cycles• Business Requirements analysis and challenging• Owner of model defect tracking• Responsible for gaining final senior sign off of newly implemented actuarial models• Excellent cross-team and cross-site communication with key stakeholders• Carry out regression and functionality tests on models as per test strategies• Supporting Head of Function at senior actuarial forums Show less

Was part of the Daily Cash Monitoring team within CIB Trustee & Depositary Services.As a Securities Associate within this team, the main duty was to analyse and reconcile fund accounting reconciliation reports, using custody account information. These fund accounts analysed fall under the Alternative Investment Fund Managers Directive (AIFMD). As the team was relatively new, this gave us massive scope for implementing efficient and effective processes, and we were continually… Show more Was part of the Daily Cash Monitoring team within CIB Trustee & Depositary Services.As a Securities Associate within this team, the main duty was to analyse and reconcile fund accounting reconciliation reports, using custody account information. These fund accounts analysed fall under the Alternative Investment Fund Managers Directive (AIFMD). As the team was relatively new, this gave us massive scope for implementing efficient and effective processes, and we were continually looking to improve.Although the main core of the team involves fund accounting reconciliation analysis, we were involved in several projects and processes permanently, which included:• Custodian responsibilities for Secured Loans• External Deposit management• Suspense Account reconciliation• Investment Trust responsibilitiesKey Responsibilities:• Excellent knowledge of fund accounting reconciliation reports• Effective communication with external clients and internal teams• Analysis and Improvement of Key Processes• Fund management knowledgePersonal Responsibilities:• Secured Loans Custodian SME• Suspence Account Reconciliation Reviewer• Training peers• Spot Checking peers• Query Management Show less

I worked in Fraud Notifications for a short period of time. This consisted of call handling for RBS customers that had experienced fraudulent activity on their account. My duty was to investigate these issues as quickly and efficiently as possible, and effectively communicate the solution to the customer.Key Responsibilities:• Finding efficient solutions to issues quickly • Effective communication• Time management• Excellent knowledge of Fraud and processes

As a Customer Relations Manager at 180Vita, my main role was sales based. This involved acquiring new customers, as well as retaining existing ones. My other roles included marketing 180Vita brands through social media and mailers, and managing the operations of the virtual stores.Key Responsibilities:• Excellent brand and product knowledge• Effective communication with customers• Effective marketing knowledge• Social media knowledge• Liaising with potential partners… Show more As a Customer Relations Manager at 180Vita, my main role was sales based. This involved acquiring new customers, as well as retaining existing ones. My other roles included marketing 180Vita brands through social media and mailers, and managing the operations of the virtual stores.Key Responsibilities:• Excellent brand and product knowledge• Effective communication with customers• Effective marketing knowledge• Social media knowledge• Liaising with potential partners and clients Show less

As a Sales Co-Worker throughout my time at IKEA, this involved planning and selling bedroom furniture. My main duty was to assist customers in the planning and purchasing of their desired products. Tailoring customer needs to a unique affordable solution was key.Key Responsibilites:• Excellent product knowledge• Effective communication with customers• Understanding of customer needs and requirements• Extremely high standard of customer service