Ryan Buell Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

- Audit current controls to ensure that all internal and external guidelines are being upheld. - Supervise and prepare projects for rollout, ensuring user adoption of new systems (Thin Client, SIP Phone, UIP Dashboard and Global Payment System).- Produce and analyze daily reports to ensure business controls are being met.- Provide hands on training to management and employees for new systems.

- Responsible for escalated calls, diffusing situations and working with the client to reach a viable solution.- Developed repayment plans and prepared payment schedules by evaluating clients’ expenses, assets and income. - Processed modification of terms for mortgage loans after review of necessary documents.- Lead trainer for new product rollout.

- Responsible for assisting up to 25 representatives on a monthly basis.- Proven ability to assess customer needs and recommend solutions based on customer knowledge and business goals.- Effectively demonstrated excellent time management and organizational skills to manage a higher number of relationships.

- Managed all facets of sales including business development, relationship management, account management, and customer service.- Handled daily sales functions by generating new accounts and packaging new services to existing clients.- Developed repayment plans and prepared payment schedules by evaluating clients’ expenses, assets and income.

Master Of Information Technology & Management, Information Technology

Ba, Business Administration

Activities and Societies: Phi Kappa Omega