Ryan Burd Email & Phone Number

South Plainfield, NJ, US

US

• Investcorp International Inc New York City, New York – IT ConsultantMarch 2023 – August 2024 IT consulting for Investcorp provided the adoption white glove service in a demanding environment, with a specific emphasis.
• By establishing a working relationship with Security, it became my responsibility to resolve user-based security incidents; including compromised accounts, phishing attacks, and malware removal.
• Grew an understanding of both network security protocols and computer security infrastructure.
• Established a strong foundation for both system and network administration.
• Executed multiple projects focused on improving user experiences, including software upgrades to high priority employees and hardware upgrades across multiple departments.
• Wrote multiple guides instructing users on the use of company hardware and software.

Wayne, New Jersey, US

• The responsibilities required as a System Administrator for Empire Technical Fabrication were for the configuration and maintenance of its Microsoft Azure infrastructure. It required the planning for and deployment of.
• Configured and deployed the Unifi system to an secondary business location.
• Streamlined and improved the deployment of software through Microsoft Azure.
• Identified issues with printer configurations and adapted the system for better use across both site locations.
• Developed a proficiency in managing user accounts and system policies through both Microsoft Active Directory and Microsoft Azure

New York, NY, US

• My position as a System Technician for Canaccord Genuity was to be the dedicated technician for the trade floor, and the first point of contact for both the International Equities Group and the Equites Derivatives.
• Assisted in the company migration to a fully remote ecosystem during the Covid 2019 Pandemic.
• Manage multiple, high priority projects; Office conjurations (Hardware Migration, Network Port Patching, and software configuration), Company Wide Application Upgrades (ICE Chat, Bloomberg, Fidessa, DASH Blaze), and.
• Wrote Python and PowerShell scripts to simplify the upgrade and installation of software on user’s computers.

Princeton, NJ, US

As a System Technician I served as the primary technical support contact for a diverse user base of around 200 people, addressing issues with both Windows and Mac OS. My responsibilities were managing user and computer accounts through Microsoft Active Directory, as well as upgrading, repairing, and managing equipment and hardware inventory. Additionally.

Staten Island, NY, US

Englewood, NJ, US

Installed projectors, Apple TV's and wireless Access pointsWiped and installed software to laptops and iPads for school useLearned how to utilize a soldering iron

Master'S Degree, Cybersecurity

Bachelor'S Degree, Computer Science