Orchestrate and drive analysis identifying client and pharmacy financial risks and opportunities. Proactively engaging with external clients to understand their needs, expectations and concerns, building strong relationships based on transparency. Partner closely with finance to support accurate financial forecasting of performance targets related to pharmacy and client contractual guarantees. Collaborate with data engineers and data scientists to prioritize projects and initiatives accounting for resources, timelines and dependencies. Maintain open communication channels with cross-functional teams to monitor financial exposure and identify opportunities to mitigate risk.

Led the development of a new contractual network rebate program for Medicare Part D which required conceptualizing, planning and execution for one of the company’s largest clients. Spearheaded the recruitment, selection and onboarding of a newly formed team of 5 resources. Provided leadership and direction to team members fostering a collaborative and supportive work environment conducive to innovation, creativity and professional growth. Implemented IT solutions to support finance, underwriting, networks and the account management teams. Utilized predictive modelling and strategic planning to mitigate financial risks associated with this new network rebate program, aligning with organizational objectives and client needs. Serving as a trusted advisor to key stakeholders, offering insights, recommendations and innovative solutions to address challenges and capitalize on opportunities. Leading the development and design of reporting solutions utilizing SAS to meet the unique needs of clients, stakeholders and internal teams. Primary liaison between IT and other business teams, ensuring a single point of contact to eliminate miscommunication and roadblocks to ensure overall project success and business user satisfaction. Tasked with developing scalable and automated solutions for the purpose of adding additional clients to this program.

Provided leadership, guidance and direction to a team of 8 analysts to ensure alignment with organizational goals and objectives. Strategically assigned team resources to projects and initiatives based on priorities, deadlines and resource availability for the purpose of exceeding customer needs in a high paced environment. Continuously monitored and evaluated projections and analysis, refining methodologies and models based on feedback, industry trends and emerging data sources. Implement quality assurance and error detection mechanisms to proactively identify and address errors before they impact stakeholders. Facilitated cross-functional support across analytical teams to promote communication, knowledge sharing and identify opportunities to optimize processes and improve efficiency.

Responsible for creation of sales force analytics including targeting, territory re-alignments, report development, optimizations and contests. Gathered and documented Sales Operations and Marketing requirements for Business Intelligence team system development. Contributor to cross functional projects with focuses on CRM, Reporting, Master Data, Data Warehouse, Sales Force Optimization, SAP implementation and mobile application development. Coordinated and performed sales force training on data definition, pharmaceutical reporting, processes and CRM usage

Utilize data analytics and financial modeling techniques to adjust generic pricing for the purpose of meeting contractual guarantees. Provided data forecasting and analytical insights in support of winning and retaining clients. Leveraged historical data to forecast key metrics such as drug utilization, spend and generic pipeline impact. Conducted through investigations to identify data anomalies, discrepancies and inconsistencies within PBM system and databases.

Provided prescription data reporting, market analysis, quality control and data trending for a book of pharmaceutical manufacturer clients. Trained associates and created SOPs for department. Circle of Excellence Award in recognition of spearheading a significant process improvement that reduced reporting errors.