Ryan Burge Email & Phone Number

Orlando, Florida, United States

Pensacola, Florida Area

• Build and lead a safe and secure culture, focused on physical security including key and alarm protected areas, incident prevention and incident response by influencing store team members
• Conduct apprehensions strictly adhering to AP Directives
• Lead and execute reporting analysis and intelligence to respond to theft trends to resolve repetitive issues of internal and external theft trends
• Build partnerships with local Law Enforcement
• Use all available resources to manage and prioritize workload, provide clear direction to the team, educate the team and deliver superior execution through Best Practices

Pensacola, Florida Area

• Fosters an inclusive, diverse and safe culture. Acts with integrity and leads by example.
• Leads store physical security best practices to ensure guests and team members are safe and secure, and provides direction in emergency disaster and crisis situations
• Partners with store leadership team to drive the shortage-awareness culture in store and educates the team about key business focuses and measurements by using available tools and resources
• Executes safety programs and best practices to ensure the safety of team members, guests and vendors

Pensacola, Florida Area

• Knowledgeable about what is happening in the store (sales, events, etc.) to help guests get what they need and grow sales
• Ensure a coaching culture is present to provide on the spot recognition for team members when guest comments exceed expectations or observed behaviors are driving the desired results and teach team members when.
• Demonstrate and model excellent service and selling behaviors
• Communicate product knowledge and special events to guests as appropriate
• Identify guest needs by being active and visible at the front of store and responding to alerts immediately

Pensacola, Florida Area

• Be visible and welcome each guest in your own authentic way as soon as they approach your service area
• Have a wide knowledge about the business and the products we carry in order to help guests solve problems
• Ensure the guest remains the top priority while balancing tasks and routines
• Engage guests in conversation while completing transactions and suggesting possible complementary products and services

Pensacola, Florida Area

• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest’s needs over task
• Maintain a neat, clean, inviting dining area for guests all day, every day
• Ensure all food safety, sanitation, cross contamination regulations and documentation are followed and personal protective equipment is worn while producing, displaying, holding and storing food items
• Drive sales by offering additional menu items to complete the guest’s meal
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items