A proven and capable leader with more than 8 years experience in the Banking & Finance industry (Collections). I have a demonstrated ability to engage with a wide array of personality types with Team Leader, peer and direct report surveys returning positive results above 90% at all times in all areas. I am recognised as a leader of choice during high pressure situations and challenging times with an ability to keep composed to ensure results and performance are maintained. I have an unrivalled passion for my people setting high standards for myself and those around me enabling those I work with to have the same passion as I do which enables high levels of performances. I pride myself in any position to look to replace myself which ensures internal opportunities are afforded to proactive individuals, this assists in keeping morale high at all times.
Listed skills include Change Management, Leadership, Management, Team Leadership, and 12 others.