Ryan Buttigieg Email and Phone Number

Management of day to day activities within the centre.Oversight, engagement and support of the membership.Management of volunteer resources.Community relations and coordination of collaborative outreach initiatives.

Scheduling of programs and booking program leaders.Supporting members and volunteers.Supporting the Center Manager in the day to day operation of the center.

o Researched partnership opportunities for World Animal Protection to strict deadlines resulting in more targeted outreach by the Disaster Management teamo Created, updated, and maintained databases on Excel, CRM, and Word vital for the acquisition of donors and program partnerso Proofread and edited project reports, outlines, conference invitations, and magazine articles increasing the profile of the Disaster Management projecto Briefed new volunteers on the Disaster Management project, building a strong, interdisciplinary team

o By providing excellent customer service, consistently achieved good and very good feedback scores o Exceeded customer expectations and quickly resolved complaints leading to high retention rates and successful sales campaignso Successfully collaborated with a multicultural staff, with excellent feedback from management

o Built a loyal customer base with high retention through thorough organization and implementation of lesson planso Achieved a 90% success rate in sales by performing well planned, high energy demo lessonso Contributed to a strong team by training new staff in customer focused lessons

o Adapted to a new office culture developing positive relationships with staffo Developed Japanese language skillso Earned excellent performance reviews for top level customer service exceeding client expectations