Ryan Callender Email & Phone Number

St Catharines Ontario

Part of the I.T. team that supported the development team, as well as the rest of the studio staff. (100+ users)PC installs, upgrades and setups for new and old employees Respond to all I.T related issues in a timely and professional manner, providing users with the solution for future referenceHardware and software purchases and returnsNetwork troubleshooting, switch and wireless router setupSoftware installation/deployment and troubleshooting (See Knowledge Base)Day to day desktop troubleshooting and monitoring of software and hardwareActive Directory user and group creationReport to the I.T Manager and communicate any issues regarding the I.T department within the companyAssist with planned and unplanned server maintenanceWeekly and monthly database and server backups License server setup and software installation Gathering and updating inventory of all company hardware and softwareDesign, implement and maintain websites for the company as well as game launches (www.siliconknights.com and www.siliconknights.net )Responsible for company-wide systems, printers, video capture, and voice recording hardwareNew hire and Co-op training and developmentCreation of user related documentation of I.T and office policiesPerforce user creation, backup and maintenanceMYSQL database creation and maintenance for websites (Siliconknights.net)Kept detailed daily work logs often used for future reference Contribute to the production department when needed.

Responsible for the System Administration of the research and development portion of the dental office. Monitored and maintained 15+ windows based systems. Day to day management/troubleshooting of users and servers. On call 24/7/365Website creation and maintenance New PC setup and installationSoftware and hardware purchasesVideo recording and editingPowerPoint creations for conferences

Computer Programming

Education record