Ryan Cattano Email & Phone Number

Poole

Working for Swinton I support the Credit Control department in the achievement of individual and team goals. I make an effective contribution to the Credit Department’s objectives by following Swinton’s pre-cancellation and debt recovery process. This ensures that once I realise a customer doesn’t intend to pay I can cancel their cover as quickly as possible to reduce write-offs. To ensure this happens i need to:Identify customers who haven’t paid after a default. Making outbound telephone calls to customers with outstanding debts. Processing timely cancellations following defaults to reduce excess Time on Risk costs. Sending default, cancellation and bad debt letters. Ensuring write offs are done in line with current processes.

Dorchester, United Kingdom

I first started working at Nappers Mite as a Saturday job, then increased my hours during the summer holidays. This job taught me how important it is to be part of a team. This was the first job I have had to come face to face with customers which taught me how to deal with the general public, to understand their needs and it also really improved my confidence and communication.

A-Levels

Activities and Societies: When I was in Sixth Form, I was asked to coach/manage Year 9 (ages 12 – 13) students in football, this was.

Gcse'S

B - PE C - Mathematics C - Statistics C - Business Studies C - English Language D - Science D - Food Technology