Ryan Cerny Email & Phone Number

Miami, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

*Responsible for managing roughly 200 privative MSP businesses *Understanding of pipeline management *Make both cross sales and up sales *Assist with technical and billing issues *Professional understanding of Salesforce and Maxnet CRM systems

Miami, Florida

*Made a minimum of 80 phone calls and 100 touch points a day*Professional understanding of Archtics ticketing system*Completed sales training with the Tyson Group *Served as guest experience rep for Miami Dolphins home games

Greater New York City Area

*Provide and maintain a high level of customer service to all ticket holders, staff and general public. *Offer professional assistance to customers and those in Ticket Operations.*Execute all aspects of Ticket Office Operations, including ticket fulfillment, single game sales, customer service and systems management.*Handle official team ticket phone line and advanced ticketing window on both game and non-game days.*Complete understanding of Pro Venue ticketing system.

Jacksonville, Florida Area

Assisted staff with season ticket renewals in addition to other duties assigned by the Premium Sales Manager and Champions Club Manager. Other duties included, making outbound sales calls and representing the team at outside events.

At Flagler College I have volunteered at many different sporting events. These include: * Daytona 500 (customer service)* Flagler College Men's Basketball (event management and marketing) * St. Augustine Amateur Golf Tournament and Peach Belt Conference Golf Tournament (spotting and score-keeping)* St. John's County Special Olympics (set up assistance and supervision of athletes)