Licensed Specialty Contractor in SC. Focus on flooring, drywall and carpentry. Primary work includes bathroom and kitchen remodeling, tile work and flooring installation.

As Operations Manager, I directed daily operations, verified compliance in all activities, and facilitated a 13-week training course for new associates. Selected achievements are below. ✯ Achieved rank of 13 of 161 Operations Managers. ✯ Exceeded 2017 goals by 225%. ✯ Goaled at 36% of branch sales, consistently exceeded target .

✯ As Senior Personal Banker, I oversaw account activities, promoted brand, cultivated business relationships, and identified new business opportunities. I also acted as a Wells Fargo at Work Expert.✯ Recognized by multiple charitable organizations such as Junior Achievement and Habitat For Humanity for community involvement.

As Founding Principal, I implemented startup operations, traded stocks, mutual funds, and options daily, and developed long-term growth initiatives. Accomplishments are listed below. ✯ Increased assets by 20% annually for 2.5 consecutive years. ✯ Managed $2M in trade value annually.

As Branch Manager, I oversaw operations, sales, staff, and P&L. I coached and trained staff members on various processes, ensured regulatory compliance, and improved visibility with marketing initiatives. Highlighted achievements are below. ✯ Chosen from 200 managers to lead a project for 4 months in California.✯ Consistently exceeded operational and sales targets.✯ Strategically placed in the local mass affluent branch by senior management to utilize my strong team building, community engagement and marketing skills, achieving the goal of improving visibility, market share and P&L.

As project manager, I focused on the implementation and training of 120 associates across 6 branches. ✯ This role required direct reporting to Executive level management, the projects progression and any operational risks to my assigned territory.✯ Expectations included mitigation plans regarding any uncovered risks, details for adjustments to the timeline when needed and possible outcomes of implementing required new procedures designed to protect the customers, shareholders and the bank.

✯ Responsibilities include the oversight of branch operations, compliance with all audit requirements, staffing, review of daily operational reports, and conducting weekly and monthly staff meetings.✯ Oversaw essential teller line functions ensuring adherence to bank guidelines, providing maximum productivity and mitigating risk of loss to customers and shareholders.✯ Collaborated with the branch manager on business development, conducting on-site events and supervising weekly call nights.

✯ Generated 1MM in new business from the day the branch began operations in December 2006. ✯ Granted credit authority in April of 2007.✯ Daily, reviewed overdraft reports, assisted customers with retirement planning through the utilization of IRA's, sourced home equity loans, lines of credit and advised on insurance and fixed investment needs.✯ Worked closely with the sales and operations departments of Citibank, N.A. ✯ Partnered with affiliates, CitiMortgage, Smith Barney, CitiFinancial, and others by collaborating on projects and referring qualified clients.

✯ Responsible for assisting customers with their daily banking needs such as checking, savings and loans.✯ Further responsible for assisting clients with insurance and fixed investment needs including fixed annuities and term insurance products.✯ Responsible for the weekly branch marketing campaigns, including the preparation and presentation of all relevant marketing materials.

✯ Responsible for listing and selling homes in the New Jersey area as well as marketing and showing of the properties.

✯ Responsible for assisting clients with fixed and variable annuities and other investment products as well as a full suite of FDIC insured bank products.✯ Worked while attending Florida State University, leaving after graduation to return to NJ.