Ryan Chen Email & Phone Number

London, England, Gb

Commercially driven digital marketing for retail media Amazon PPC, Amazon DSP and Citrus ads in multiple categories. Proven track record in optimizing ad campaigns, driving conversions, and maximizing TRoAS. Support clients on retail media full funnel strategy across different platforms. Skilled in data analysis, campaign management and leverage software for enhancing campaign performance and reduce waste spend on retail media. Proven ability to use category insights and industry trends to drive revenue growth across the platforms.

Responsible for setting up 3rd party logistics for FBA/FBM fulfilments in multiple counties. Fully managing Amazon seller central account, optimising supply chain operations and coordinating seamless logistics for Amazon. Offering clients supply chain and logistics solutions and workshops for how to operate successfully on Amazon.

Glasgow, United Kingdom

Co-ordinating and managing materials, productions, shipments and inventory with manufacturers and doing import/export with global logistics partners. Specific lead responsibilities for Shopify and Amazon channel operations in more than 10 countries, including Product Listings, PAN-European programme, Transparency programme, Account Health (IPI), Voice of Customers, Inventory Planning, Inventory Reconciliation and Global FBA/FBM shipments.

Glasgow And Taiwan

Online business with two part-time staff. Sales and distribution of UK Mobile phone service in East Asian markets, to a target audience of tourists and students. Promotion and customer service through a variety of social media and e-commerce platforms. End-user distribution / logistics.

Belfast, United Kingdom

Planning shifts and maintaining relationships with customers and suppliers. Training baristas in all tasks of the role. Improving barista skills in beverage preparation and quality, overseeing customer service. Responsible for payroll, stock ordering, rota and marketing. Deputised and ‘acted up’ in store manager role when needed. Worked in a number of stores as necessary in teams of various sizes and composition.

Taiwan

International business-to-business sales for a leading electronics component manufacturer. Developing and maintaining long term relations with customers. Identifying potential customers and developing relationship to closing of sale. Providing after-sales support to clients on sales with computer components in United States Europe and South East Asia. Developing and implementing a key account strategy for overseas markets.

Taoyuan City

Structured work experience and training program leading to placement as branch manager and promotion to strategic national and regional management roles in the McDonalds Taiwan operation

Taoyuan City

Service in retail fast-food restaurant for over six years on a part-time basis, advancing to Shift Manager responsibilities. Organizing and rostering shift staff. Responsibility for cash management and Point of Sale operations.

Certificate In Higher Education, German Language

Micromasters, Logistics, Materials, And Supply Chain Management

Postgraduate Degree, Communication, General

Satellite Engineering Theory and Design Principles of Antenna Design and Signalling Dissertation: “Real-time Vehicle Positioning.

Bachelor’S Degree, Electrical And Electronics Engineering

Digital Electronics Logic Computer Programming Hardware Design and Layout