Barista
CurrentResponsible for maintaining both a clean, working environment suitable for quality guest experience while also serving high quality coffee and espresso. My main focus is building guest rapport by going beyond small talk and developing meaning relationships with regular customers. My other responsibilities include maintaining a deep understanding of coffee (bean processing and roasting, espresso drink options, drink customization and recommendation) and communicating these ideas to a guest when necessary. Shifts are usually run by an individual so I have experience handling guest objections and maintaining inventory selection.