• Generated daily buy reports to optimize inventory management and purchasing decisions.• Monitored progress of purchase and sales orders, ensuring timely fulfillment and customer satisfaction.• Tracked turnaround times for multiple purchase and sales orders, identifying areas for process improvement.• Created jobs to manufacture products, coordinating with production teams to meet deadlines.• Developed and maintained Bill of Materials (BOM) to streamline production processes.• Communicated with vendors to procure components, negotiating pricing and ensuring quality standards.• Scheduled drop shipments for international customers, coordinating logistics to meet delivery deadlines.• Orchestrated delivery schedules across the country, optimizing routes for efficiency and cost-effectiveness.• Managed physical inventory in warehouse, conducting regular audits to maintain accuracy.• Packaged physical products for shipment, ensuring items were securely prepared for transport.• Liaised with various shipping vendors to coordinate deliveries, resolving issues promptly.• Invoiced sales orders for customers, ensuring accuracy and timely processing.• Led daily operations meetings to align team priorities and ensure deadlines were met.• Operated forklift and other equipment to support warehouse operations safely and efficiently

• Trained new employees on multiple tasks related to loan processing and documentation.• Demonstrated expertise in various types of home, car, and commercial loans, providing comprehensive guidance to clients and colleagues.• Reviewed and reinstated loans, ensuring all paperwork was complete, accurate, and ready for processing.• Conducted cross-matching of physical documents, mortgages, and titles with data from different mortgage systems, generating reports for management review.• Maintained detailed lists of loans requiring re-review and ensured timely follow-up.• Directly oversaw multiple teams both domestically and internationally, managing over 10+ employees to ensure efficient operations and project delivery.• Conducted training sessions for new employees on various tasks and projects, fostering skill development and team cohesion.• Streamlined and maintained turn-around times for projects, drastically reducing backlog from months to daily turnaround, enhancing efficiency.• Communicated daily with a diverse clientele including major mortgage companies nationwide, ensuring excellent service delivery and client satisfaction.• Delegated tasks effectively and tracked project progress to ensure deadlines were met and objectives achieved.• Utilized Microsoft Word, Excel, and Outlook extensively for project management, data analysis, and communication purposes.• Collaborated cross-functionally to facilitate daily meetings across departments, documenting proceedings and ensuring timely resolution of escalated issues.• Worked closely with the technology team to develop and test features aimed at improving internal systems and operational workflows.• Streamlined shipping processes for documents to multiple clients, reducing backlog from years to days through strategic improvements.• Led projects related to shipping document processes, overseeing current operations and planning for future enhancements.

• Appointed backup manager as needed, acknowledged for delivering outstanding customer service and achieving sales targets.• Trusted to open and close registers, ensuring accurate cash handling procedures.• Reported daily sales figures to managers, providing insights for operational decisions.• Conducted cash-outs and performed money counts on multiple registers to maintain financial accuracy.• Operated the Point of Sale (POS) system efficiently and accurately to process transactions.• Prioritized speedy checkout experiences by processing transactions promptly and efficiently.• Designed and implemented floor plans, visual displays, and fixtures to align with corporate goals and enhance the shopping experience.• Managed the loading and unloading of merchandise from trucks, ensuring timely and efficient stock replenishment.• Updated prices, SKUs, tickets, and advertising displays to maintain accurate inventory and promotional information.• Merchandised store shelves strategically to optimize product visibility and maximize sales potential.• Utilized RFID systems to track and manage inventory on the sales floor and in the stockroom, ensuring accurate and up-to-date inventory counts