Ryan Chojnowski Email & Phone Number

San Antonio, Tx, Us

Texas

-Lead a team of 8 direct reports to conduct outreach throughout the state of Maryland to facilitate patient care coordination and preventative health care education throughout the communities• Generate reports of weekly progress to provide an update at interdepartmental meetings• Conduct meetings with team regarding outreach campaigns, process changes, and individualprogress meetings to develop the team skills• Trained new specialists during the onboarding process and assisted in their goal development

 Developing the standard operating procedure for the Comprehensive Diabetes Care (CDC) HEDIS measure therefore can be utilized by the entire quality department when focusing on this population during outreach Extensively collaborate with health professionals with cooperative decision-making for patient centered care Lead member wellness campaigns to drive interest and engagement in the community Geographically focused efforts towards members in various parts of Maryland to serve members Collaborating with the quality specialists to focus outreach efforts on various population needs suchas Mammograms, Wellness visits, and Lead screenings for pediatric population Trained and presented current processes to leadership and quality specialists to then create acohesive standard of outreach throughout the department Point of contact for local health departments regarding serviceable actions and outreach efforts inMaryland counties

Lutherville Timonium, Maryland

-Implemented and managed student internship program in partnership with Towson University -Fostered and maintained strong relationships with providers and patients-Led clinical outreach teams in planning, recommending, and implementing proactivecommunication initiatives for assigned cases-Collected data and created reports of demographic data pertaining to members and providers • Trained new and existing staff on proper interdepartmental workflow and outreachprocedures-Managed and created projects with relevant outcomes for student interns-Promoted a positive learning environment for interns and colleagues-Directly influenced the care of Medicaid patients with diabetes, COPD, hypertension, asthma,and other chronic conditions-Audited clinician reports to correspond with providers and health plan personnel toinvestigate facts regarding member concerns or complaints to properly conduct outreach • -Coordinated timely and accurate patient care for over 100 cases by collaborating withproviders, nurses, case managers, community health workers, and Medical Directors-Acted as the subject matter expert to accurately assess eligibility and benefit policies-Recognizes and enforces company security measures and complies with HIPPA standards • Presented at weekly data review meetings to track departmental case load and output-Managed and analyzed clinical data, patient health information, and essential regulatorydocuments for over 100 patients and providers concurrently-Collaborated with clinical management team on improvement projects for member outreachworkflow based upon credential verification and data monitoring systems

Essex, Maryland

-Facilitated the productive operation of a physical therapy practice under supervision of aphysical therapist-Maintained treatment area and prepared equipment for therapy sessions according to eachpatient’s treatment plan-Trained all new staff employees of the policies and procedures of the treatment facility-Upheld the highest level of safety precautions when in direct contact with patients from mobile devices to treatment tables or chairs

Baltimore, Maryland Area

• Organize data specific to Sherwood Surgical Center, the General Operating Room and the Women’s Surgical Center for Greater Baltimore Medical Center.• Accurately entered data into Quantum Clinical Navigation System at an efficient pace. • Conducted phone surveys with various patients for quality of care purposes. • Maintained accurate recordings of any inaccurate entries or documents.

Baltimore, Maryland Area

• Created an action plan for the Endoscopy unit to improve scope processing work flow. • Wrote several Evidence of Standard Compliance documents following a JCAHO survey.• Learned the functionalities of various units throughout the hospital.• Conducted and entered data from several audits of the General Operating Room.• Provided insight and assisted throughout the Central Sterile Processing renovation project.

Towson, Maryland

• Educated new members of the history and structure of our chapter.• Participated in leadership meetings with members of other chapters in the nation.

Havre De Grace, Md

• Successfully managed several events through plan development and customer analysis. • Lead several team members to successfully plan, and execute several weddings and events.• Became passionate about building relationships and helping the client.• Developed world class customer service communication skills. • Developed skills in prioritizing, and organizing in a fast paced environment.

Health Care Management, Health/Health Care Administration/Management

Activities and Societies: Phi Sigma Kappa Fraternity, Health Care Leadership Academy

Associate Of Science (A.S.), Business Administration And Management

Marketing

Activities and Societies: Player on 2011 Men's Lacrosse team