Ryan Chou Email & Phone Number

Shanghai, China

Responsible for identifying business opportunities of improvement at project base, manage the projects pipeline, the change and verification of benefits achievements at regional level for Henkel Adhesive Asia Pacific.■ Leading regional hub project for Adhesive AP to develop the hub concept and vertification of benefits, which involved multiple functions such as cross in 13 countries. The project planning has been approached into different aspects including project scope, operation model design, legal/SHE, demand and supply planning, logistics, 3PL bidding, IT/System and financial model for hub cost simulation. ■ Lead supply chain processes migrated to Shared Service Center in Manila for Adhesive Asia Pacific. ■ Led the six sigma project which is targeting to improve forecast accuracy for KA in China & H.K. The forecast accuracy rate has been improved from base 52% to 77% in Dec/13

Shanghai, China

Responsible for leading Adhesive General Industry (AG) Supply Chain for Asia Pacific to better support AG business growing with optimal supply chain solution and delivering target AG Supply Chain results as well.Accomplishments:■ Improved regional inventory days 70 to 61 days in 2012■ Reduced regional Supply Chain Cost by 1.1 M€ in 2012■ Achieved strategic business cases for global KAs through regional SC coordination cross multiple functions and sites.■ Led and implemented S&Op meetings for AG China■ Led SC organisation structure change for AG China■ Assigned an international 3-month-assignment to Henkel Malaysia for resolving supply chain crisis in 2011 and sustained the SC operation successfully

Taipei, Taiwan

Lead Taiwan supply chain team including demand & supply planning, procurement, logistics and customer service, to deliver excellent customer service level with lower inventory and logistics cost as well, and lead Taiwan team to run S&OP with excellence. Accomplishments:■ Led supply chain team to achieve SAP go-live implementation and DQS management system certifications such as ISO9001, 14001 and AS9102.■ Developed and executed warehouse integration project in Taiwan which delivered successful results to reduce fixed cost and total savings 100T€ in 2009 & 2010.■ Successful integrated two supply chain teams to one team with defined roles and responsibilities after the acquisition National Starch Adhesive in 2008.

Taipei, Taiwan

In charge of customer service, demand & supply planning, souring & procurement, logistics and the management of 3rd party manufacturer and external warehouses. Accomplishment:■ Led Henkel Taiwan to win “Best Customer Service Level” award in AP region in 2007

Taipei, Taiwan

Responsible for sourcing and procuring raw materials and finished goods for Home Care and Personal Care products, and leading buying saving programme; the main co-ordinator for new product launch and also the key user of supplier management system.Accomplishments:■ Led the buying saving programme to deliver saving target 2 MUSD in 2005.■ Planned and implemented the Company Car leasing project to deliver saving 70 TUSD in 2005.

London, United Kingdom

In charge of planning, buying and logistics management; co-ordinating internally and externally for new products launches as well as other financial auditing functions.Accomplishments:■ Built up logistic team and developed logistic network and processes to support the distribution in UK, French and Italian markets■ Developed and managed the reverse logistics and components planning & procurement for after sales service

Scotland, Uk

In charge of the OEM/ODM key accounts, ensure to meet their demand in EMEA (Europe, Mid-East & Africa) markets, and achieve company targets in inventory level and operation cost as well as other projects been assigned.Accomplishments:■ Built the new planning team and developed procedures and processes for the new factory to supply KA in Czech Republic in 2002.■ Achieved company inventory targets between 2001 and 2002.

Scotland, Uk

Responsible for MRP and production scheduling to ensure the service level to OEM/ODM key accounts and also ensure inventory level to company target.Accomplishments:■ Increased the supply allocation 30% from Key customer to 70% for Chicony by improving planning accuracy and supply capacity in 1999.■ Developed and executed material planning and production plans to improve ordering turn around lead-time to KA from 48 hours to 3 hours in 1999.

Master'S Degree, Marketing

Postgraduate Diploma, Business Administration And Management, General

Bachelor Of Arts (B.A.), Chinese Language And Literature