Ryan Christopher Javier
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Ryan Christopher Javier Email & Phone Number

Chief of Staff at Genpact
Location: Metro Manila, National Capital Region, Philippines 5 work roles 1 school
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Current company
Role
Chief of Staff
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Ryan Christopher Javier? Overview

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Quick answer

Ryan Christopher Javier is listed as Chief of Staff at Genpact, a with 95060 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Ryan Christopher Javier.

Ryan Christopher Javier previously worked as Operations Lead at Genpact and Operations Manager at Genpact. Ryan Christopher Javier holds Economics, Economics from University Of The Philippines.

Company email context

Email format at Genpact

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Genpact

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Profile bio

About Ryan Christopher Javier

Experienced Operations Lead with a demonstrated history of working in business and capital markets. Skilled in Business Process Outsourcing, Service Delivery, Profit and Loss, Relationship Management with expertise in leading auto loan collections and customer service portfolios in the US market.

Listed skills include Business Process Improvement, Outsourcing, Performance Management, Team Management, and 6 others.

Current workplace

Ryan Christopher Javier's current company

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Genpact
Genpact
Chief of Staff
new york, new york, united states
Website
Employees
95060
AeroLeads page
5 roles

Ryan Christopher Javier work experience

A career timeline built from the work history available for this profile.

Chief Of Staff

Current

Philippines

Feb 2024 - Present

Operations Lead

Philippines

Collections and Customer Service Lead for an auto finance account handling prime and subprime loans for the US market. Responsible for overall service delivery of 50-150 FTEs, revenue generation, contract management, profit and loss, and relationship management with clients.

Jun 2018 - Mar 2024

Operations Manager

Alabang, Muntinlupa

Operations Manager handling 50-150 FTEs for an auto finance portfolio which deals with early to late stage collections leveraging Dialer technology and manual skip trace methodology to consistently meet service levels for clients. Responsibilities involve leading a team of 5-10 supervisors, service level and KPI management, volume forecasting, staffing, recruitment, and people engagement.

Aug 2013 - Jun 2018

Front Line Manager

Philippines

Front Line Manager handling 10-18 FTEs which deals with an auto-collections portfolio ranging from early stage to mid stage collections in both dialer and manual calling environments. Responsibilities involve coaching, training, recruitment, KPI management, and data analysis.

Nov 2009 - Aug 2013

Collections Representative

Philippines

Collections agent hand both prime and sub-prime markets in the US. Responsibilities involve management of individual KPI , call quality, and compliance.

Aug 2008 - Nov 2009
Team & coworkers

Colleagues at Genpact

Other employees you can reach at genpact.com. View company contacts for 95060 employees →

1 education record

Ryan Christopher Javier education

FAQ

Frequently asked questions about Ryan Christopher Javier

Quick answers generated from the profile data available on this page.

What company does Ryan Christopher Javier work for?

Ryan Christopher Javier works for Genpact.

What is Ryan Christopher Javier's role at Genpact?

Ryan Christopher Javier is listed as Chief of Staff at Genpact.

Where is Ryan Christopher Javier based?

Ryan Christopher Javier is based in Metro Manila, National Capital Region, Philippines while working with Genpact.

What companies has Ryan Christopher Javier worked for?

Ryan Christopher Javier has worked for Genpact.

Who are Ryan Christopher Javier's colleagues at Genpact?

Ryan Christopher Javier's colleagues at Genpact include Tulja Singh, Gulzar Akhtar, Manohar Reddy, Gahjanan Rao Malisetty, and Szabolcs Lőrik.

How can I contact Ryan Christopher Javier?

You can use AeroLeads to view verified contact signals for Ryan Christopher Javier at Genpact, including work email, phone, and LinkedIn data when available.

What schools did Ryan Christopher Javier attend?

Ryan Christopher Javier holds Economics, Economics from University Of The Philippines.

What skills is Ryan Christopher Javier known for?

Ryan Christopher Javier is listed with skills including Business Process Improvement, Outsourcing, Performance Management, Team Management, Vendor Management, Contact Centers, Service Delivery, and Employee Engagement.

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