Telemedicine Specialist
Little Rock Metropolitan Area
• Troubleshoot connection issues for clients and providers within Elink Telemedicine visits• Monitor video cart connections within ARsaves network• Troubleshoot issues with video carts with end users• Schedule and connect sites via Cisco Meeting• Connect and monitor Nurse, Hospital, and Dr. with Hospital for live stroke calls• Troubleshoot issues with webcams, mics, and PC’s as it relates to video conferencing • Maintaining and upgrading of servers within our network• Installing software related to Telemedicine/video conferencing • Working with vendors on troubleshooting complex issues within our network• Assist Senior team members with troubleshooting complex issues within our network• Troubleshoot issues with Cisco products, SIP connections, Endpoints (MX, C, CE, DX units)