Ryan Collins Email & Phone Number

Edmonds, WA, US

Greater Seattle Area

Seattle, WA

Seattle, WA

• Catered towards banking center needs by alternating between seller and teller roles as traffic fluctuated.
• Managed customer traffic efficiently, by directing customers to associates that would best fulfill their needs,
• Provided excellent customer service to customers in both a Personal Banker and Teller setting.
• Developed two Banking Centers from mid-level performers in both Customer Satisfaction and Sales Revenue to top-level within the Pacific Northwest
• Engaged customers in in-depth discussions of their financial picture and offered solutions to making their financial lives easier

• Generated sales of new products on the teller line
• Responsible for managing high volume cash accounts, monitoring up to $750,000 under sole control
• Strong customer service skills

• Supervised inventory management projects
• Identified and prepared delinquent accounts to be transferred to an offsite collection agency.
• Responsible for training newly hired employees, and deliver performance reviews.
• Worked successfully in ambiguous environment and handled high volume inquiries

Certificate In Accounting

Bachelor Of Arts (B.A.), Political Science And Government