 Documented and handled all customer enquiries and comments thoroughly and quickly. Processing cash and credit payments and orders rapidly and accurately both instore and over the phone. Responded to all customer enquiries thoroughly and professionally. Placed special merchandise orders for customers and for stock. Answering emails getting back to customers as quickly as possible. Making sure the builders and customers were given the correct information and products. Tilling/cashing up accurately at the end of the day and taking the money up to the office.

 Greeted customers and also answered questions regarding the store’s merchandise. Organized/stocked racks and shelves to maintain the visual appeal of the store. Ascertained customer’s needs and preferences and recommended merchandise based on these. Engaged with customers in a sincere friendly manner. Built relationships with customers to increase likelihood of repeat business.