Ryan Cooper Email & Phone Number

road sweeper operative, working with planers and general road sweeper hires

class 1 driver

Greenock, Inverclyde, United Kingdom

Payment Analyst / Cigna, Greenock • Processing claims within the agreed turnaround time• Ability to conduct root cause analysis to mitigate financial loss and drive efficiencies within the company• Risk Based Analysis to determine root cause and implement immediate corrective action• Overseeing/Supervision of 80 Financial Analysts within my team• Delegated Level of Authority• Appointed to review and amend worldwide financial errors in payments to ensure payments are processed within agreed timelines to our customers• Knowledge and ability to deal with sanctioned individuals in financial institutionsAUG 2014– JAN 2017Benefit Analyst / Cigna, Greenock • Translation and processing of Swiss/German Invoices• Dealing with demanding timely claims to ensure customers needs are met• Processing medical insurance claims within agreed timeframe• Authorising and approving medial claims for a team of 80• Mentoring all new employees within the business• Customer Engagement

Dealing with a large volume of customer enquiries• Working within a team of mixed background and experience to deliver the best possible experience to the customer.• Checking customer details to ensure their motor insurance policy is valid• Resetting online accounts for customers

• Work from plans and to building specifications• Ensuring that safe procedures are in place and Health and Safety is maintained on site.• Erecting Shuttering for concrete• Building brick/block work to a high standard• Managing and ordering materials• Setting out and working to deadlines