Ryan Creek Email and Phone Number
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Ryan Creek is a Director of CRM at Staypineapple at Staypineapple. He possess expertise in email marketing, direct marketing, marketing strategy, digital marketing, account management and 24 more skills. Colleagues describe him as "I managed Ryan while Sr. Manager of the Marketing Services team at Microsoft. Ryan is a dedicated employee and he impressed me with his level head and positive attitude in numerous stressful situations. Ryan owned our HTML content editing and deployment business end to end and was a great communicator with our global clients. Finally, he drove the development of several efficiency process improvements during his tenure that have allowed the team to focus on important client needs and not broken processes. Ryan operates at a high level and would be a valuable addition to any team. Future employers are welcome to contact me with any questions." and "Ryan is one of the most genuine people I had the pleasure of working with at Wyndham. He was always thinking outside the box and coming up with new innovative ideas to make business better. He showed up every day with a smile, positive attitude, and made everyone laugh. Ryan is a without a doubt, a dedicated employee who cares about the people and his company."
Staypineapple
View- Website:
- staypineapple.com
- Employees:
- 147
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Director Of CrmStaypineapple May 2016 - PresentResponsible for the strategy, management and execution of Pineapple Hospitality and its associated hotels’ outbound marketing programs, including but not limited to, email marketing and inbound call center. ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential job duties include, but are not limited to: Email Marketing • Develop and manage email marketing program from end-to-end including creation of marketing emails, enhancement of triggered and transactional email campaigns, implementation of testing program, and evolution of email marketing promotional strategy • Collaborate with revenue management and marketing teams to build email marketing campaigns as scheduled on the marketing calendar • Work with 3rd party vendor to execute and report on email marketing blasts • Produce weekly reporting to communicate the effectiveness of email marketing program throughout key stakeholders in the company Call Center • Manage and mentor staff including, but not limited to, 2 Supervisors, Group Coordinator, Email Coordinator and Inbound Customer Service/Reservations Agents• Maintain yearly average Abandoned call rate lower than 3%• Processing all vendor reservations through PMS to all Front Desk Hotel Operations• Collaborate with revenue management and marketing teams to build inbound programs• Create and Distribute reports constantly maximizing operational efficiency
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Team Lead - Email/Crm ManagerLionbridge Apr 2012 - May 2016Redmond, Wa•SME for Campaign Design accounting for List Selection, Data Sourcing, Segmentation and Email Governance•Assign campaigns to On-shore and Off-shore resources depending on complexity•Troubleshoot and investigate CRM related inquiries -
Crm/Email Marketing ManagerSociety Consulting Sep 2010 - Apr 2012•SME for Event Based Marketing solutions•Execute highly targeted Marketing Campaigns with internal/external data•Design business requirements for Sharepoint operational improvements•Led and Managed the Off-shore Content Management Team to a significant reduction in SLA•Propose, Document and Collaborate with Services and Development IT teams to create efficiencies, process improvements and best practices for overall operations -
Customer Engagement ManagerMarketfish, Inc Jan 2010 - Sep 2010•Overall Account Management with SaaS based, Start-up marketing platform•On boarded new and existing C-level/Executive, Mid-Management and small business owners for target-based solutions to business development marketing•Provided PowerPoint presentations, On-site client visits and extensive phone conversations communicating the Marketfish value-adds.•Subject Matter expert for optimizing email delivery and responses from third party business prospects -
Inhouse Sales And Marketing ManagerWyndham Vacation Ownership Jan 2008 - May 2009*Increased Sales $6 million from 2007 to 2008 with sales training, effective value propositions, target selection and analysis of operational & financial performance*Hire, trained and evaluated 15 employees to build successful sales team*Created action plans, business and marketing strategy*Managed over 20 In-house Retail store locations with Focus program -
Email Marketing ManagerWyndham Vacation Ownership May 2007 - Jan 2008*Managed all email marketing material-Creation, Campaign, Legal Approval, Testing/Proofing and ensured successful relation with major ISP’s*Analyzed reports for open, click through and unsubscribe rates*Performed project duties with e-Dialog’s Campaign Builder
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Program ManagerWyndham Vacation Ownership Feb 2006 - May 2007*Led the Lead Scanning project across five regions for a savings of $600,000/yr*Created & managed Sharepoint team sites for five regions including but not limited to permissions, content, documents, reminders and design*Directed Best Practices Video for on-site tour generation, marketing collateral, referral leads and sales closing rate*Designed Lead Redistribution Project: redistributing leads to “drive to” markets across five business regions for a projected $1.6 million increased gross sales*Designed the marketing plans for Wyndham’s Rental and Certificate Programs
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Crm Marketing Applications ManagerWyndham Vacation Ownership Sep 2004 - Feb 2006*Led Regional Marketing Managers (SME’s) in developing improvements to Epiphany Sales and Service (CRM), prioritized enhancements for largest ROI*Wrote business requirements, test cases and supervised User Acceptance Testing*Published Best Practices for all Sales and Marketing
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Sr. Financial Credit AnalystXpedx Jul 2003 - Sep 2004*Built cases for lines of credit based on company financial statements, economic trends, references and account payables for new and existing customers*Executed credit policy with delinquent vendors*Responsible for accounting reconciliations and due diligence -
Manager - Dues Call CenterWyndham Vacation Ownership May 2001 - Jul 2003*Improved delinquency from 7.44% to 5.44%, increasing revenue $1.46 million/yr*Responsible for collecting, billing, budgeting and managing $73 million portfolio*Recruited, trained and scheduled 24 representatives and three supervisors*Created operational improvements, cost and budget efficiencies*Managed competitive bad debt percentage of portfolio
Ryan Creek Skills
Ryan Creek Education Details
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Bachelors Of Science -
City UniversityFinancial Management
Frequently Asked Questions about Ryan Creek
What company does Ryan Creek work for?
Ryan Creek works for Staypineapple
What is Ryan Creek's role at the current company?
Ryan Creek's current role is Director of CRM at Staypineapple.
What is Ryan Creek's email address?
Ryan Creek's email address is ry****@****msn.com
What is Ryan Creek's direct phone number?
Ryan Creek's direct phone number is +178189*****
What schools did Ryan Creek attend?
Ryan Creek attended Western Washington University, City University.
What skills is Ryan Creek known for?
Ryan Creek has skills like Email Marketing, Direct Marketing, Marketing Strategy, Digital Marketing, Account Management, E Commerce, Marketing, Lead Generation, Segmentation, Crm, Analytics, Cross Functional Team Leadership.
Not the Ryan Creek you were looking for?
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Dr. Ryan Creek, DMSc, MPAS, PA-C
Senior Medical Science Liaison At Bayer | Doctorally-Prepared Physician Associate | Lifescience Industry Professional | Emerging Medical Technology Aficionado | *Posts And Opinions Are My Own, Not That Of My Employer.Salt Lake City, Ut1polarityte.com -
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Ryan Brittingham
Shawnee, Ks
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