Ryan Cupples Email & Phone Number

• Analyze and gather requirements • Analyzed user requirements for new Financial products by interviewing ends users and developing timely documentation for their review.• Create and manage test case portfolios• Execute test cases and document results efficiently and accurately• Investigate root cause and provide insight on resolutions• Supported product design reviews by providing expertise in areas such as functional operations, design usability and expected issues

-Collect and gather information/requirements for stakeholders-Investigate Issues and provide possible solutions-QA Testing within the System to ensure functionality-Customer Relationship Activities (meetings, conference calls, etc.)-Prepare internal as well as client facing documents-Coordination and management of multiple tasks-Interview and train new team members