Account Executive , January 2016 – Present Sales Customer satisfaction Worked within a team to build trust and reach the goals of the agency Assistant Manager , October 2015 – January 2016 (promoted) Scheduled staff Responsible for team development Supervision of team members Develop and maintain a positive culture at the branch Planned and organized promotional events Troubleshoot issues in service and inventory as they arise Tracked and managed assets Management Assistant , September 2015 – October 2015 (promoted) Responsible for customer relations Assist employees with sales and promoting the agency Management Trainee , May 2015 – September 2015 (promoted) Customer support Rentals

While i was there I helped lead the marketing department by creating videos and marketing tools for the organization as well as coordinated marketing events such as the GALA in 2015

During my 10 week internship I helped Stryker produce and enhance their marketing image to their customers. I implemented a reference packet for all of Stryker's specialty suites that sales reps can use for external use as well as internal use. I created a Hybrid brochure and presentation which sales reps can show future customers to have a better understanding of what Stryker can do within the Hybrid OR.Smaller Projects:Updated and created customer videos.Maintain knowledge of medical supplies and products throughout Stryker Communications.Reached out to sales reps to get a better understand what their needs are to enhance Stryker’s products.

Taught baseball skills to youth ages 12 to 18Coached teams made up of a

Greet customers and ascertain what each customer wants or needs.Answer questions regarding the store and its merchandise.Ticket, arrange and display merchandise to promote sales..Maintain knowledge of current sales and promotions.Inventory stock and requisition new stock.Describe merchandise and its care.Recommend, select and help locate merchandise to satisfy customer needs.