Ryan D'Sa Email & Phone Number

Dubai, United Arab Emirates

• As an Assistant Back Office Manager, my duties and responsibilities include but are not limited to:
• Support Back Office Manager & ensure documentation is accurate & complied for audit requirement
• Training, Inducting & Teaching New & Employed Staff - the CRM Software (YARDI Voyager)
• Processing of EJARI Requests
• Coordinating with IT, Legal, Procurement & other supporting Departments for Intra-Service tasks
• Updating of banking, pipeline, weekly & monthly spreadsheets and reports

Dubai, United Arab Emirates

• As a Property Admin, my duties and responsibilities include but are not limited to:
• Support Back Office Manager & ensure documentation is accurate & complied for audit requirement
• Updating of banking, pipeline, weekly & monthly spreadsheets and reports
• Preparation of Long-Term Lease Contracts, Letter of Intent, Memos to Rental Dispute Center etc.
• Exhibit excellent customer service skills, teamwork & understanding to achieve customer satisfaction
• Emailing of Renewal Notices & Community Announcements and directing customer queries to respective Property Managers

Dubai, United Arab Emirates

• As a property supervisor, my duties and responsibilities involve but are not limited to:
• Entering work orders & Scheduling maintenance requests – both reactive and preventive nature
• Handling customer queries and responding to their requirements ASAP
• Preparing Tenancy Agreements in line with RERA policy
• Managing the day-to-day operations & requirements under the portfolio

Sheikh Zayed Road

• As a Property Administrator, my duties and responsibilities include, but are not limited to:
• Drafting Forward Lease Agreement (FLA) for Sulafa Tower Project and Andalusia Collecion (The Villa Project)
• Submitting Weekly reports for Andalusia and Sulafa Project
• Preparing documents required and assisting for Sales Transfer such as applying NOC in DPG, Applying Affection Plan in Dubai Municipality and payment of Service Charges.
• Assisting FLA Owners from contract signing to handover of the property.
• Administer and follow up on post-dated cheque payments and bounced cheques.

Dubai, United Arab Emirates

• As a Marketing Manager, my duties and responsibilities include, but are not limited to:
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Instruction and follow-up on various sms & email campaigns
• In charge of all social media, including the creation of content for Instagram, publishing of news & other property updates, such as HOT Listings on portals, such as LinkedIn, Twitter
• Ensuring all advertising & marketing happens only once the Trakheesi Permit has been approved
• In control of all paperwork & documentation, both prior and post transactions, such as NOCs, Form A, Form F etc.

Summerland, Al Barsha

• As a Property Supervisor, my duties and responsibilities include, but are not limited to:
• Preparing month-end reports, CMAs & KPI reports for clients and company perusal
• Overseeing the support staff – Security, Maintenances and Sub- Contractors
• Final approval of Tenancy Contracts. Making sure that all documents meet the company’s and clients’ requirements
• Answer all work orders directed by the Call Centre with concern to general maintenance and other queries
• Maintaining strong and healthy relationships with the clients & developing new clientele data base

Vision Tower, Business Bay

• As a Team Leader, my duties and responsibilities include, but are not limited to:
• Extraction & Formation of Mailing Lists from Vertical Response - in coordination with the Marketing Dept for online promotions, internal updates, notify on new developments etc.
• Creation of Mobile Campaigns & SMS Blasts - in coordination with the Marketing Dept & Promotions
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Organizing photo shoots of all units listed with the company in coordination with the listing agent, landlord and tenants
• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on any issues

Nashwan, Dubai

• As a SWAT Administrator, my duties and responsibilities include, but are not limited to:
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Organizing photo shoots of all units listed with the company in coordination with the listing agent, landlord and tenants
• Assisting with the provision of data (images, statistics, feedback reports etc) to other departments as per requirements
• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on any issues
• Updating and Amending clientele information on a regular basis to meet company policy and contractual requirements

Dubai

• Ensure all information is fed back into the Data Management Administration Team at the end of each day and at all times feedback is provided to the coordinator on any issues
• Review of all published listings to ensure accuracy of written and visual information on web portals and print media
• Updating and Amending clientele information on a regular basis to meet company policy and contractual requirementsIn addition I had received On-the-Job training in Customer Relationship Management

Al Quoz

Worked in the following departments:- Accounts - Sales & Marketing- Inventory- Office Administration

Bsc Business, Marketing,Hrm,It,Sociology

Activities and Societies: Debate Team

Diploma In Economics, Bsc Business

Activities and Societies: • Class Co-representative from 2004-05 • Winner of the Intra-College Debate Competition (Oct 2007)- Part of.