Ryan Davidson Email & Phone Number

Newark, Delaware, United States

• Effectively communicate with debtors via the telephone and written notices about the status of their account and possible repayment options.• Adhere to established call flows and resolve issues of a non-routine nature as necessary while engaging with customers.• Balance the requirement of inbound and outbound calls to achieve monthly goals including all productivity standards, in addition to team and company objectives.• Compliance with federal and state regulations governing collections including FDCPA, Privacy Act, FCRA, etc.

Chester, Pennsylvania, United States

• Provided consultative services to new and existing clients for national company that provides energy efficient and cost-saving exterior remodeling products to residential properties • Educated homeowners regarding product features and technical details, highlighting benefits, generating interest and ensuring understanding of product value • Assessed and reviewed client needs, and offered company product options and services that best aligned with homeowner requirements • Utilized data management system to review client activity and adjust sales initiatives as needed• Implemented targeted sales strategies to target 8-12 appointments daily, and covert pipeline prospects into established clients

Chester, Pennsylvania, United States

• Monitored and evaluated 4-7 agents performance to complete weekly reviews, recommend advancement or address productivity concerns • Conduct team meetings and workshops weekly and monthly • Facilitated training for associates through daily coaching and regular business partnerships and performance appraisals • Build strategies to improve the productivity and efficiencies for other agents along with my own• Coordinated innovative strategies to accomplish objectives and boost long-term profitability • Analyze metrics for individual agents as well as team goal metrics • Held weekly meetings to motivate and educate team members on their weekly production, created interactive keynotes and built a healthy work environment • Trained and mentored new personnel hired to fulfill various roles

Chester, Pennsylvania, United States

• Coordinated materials supply with clients and vendors to maintain efficient operations and meet schedule deadlines • Responsible for screening, qualifying and scheduling appointments for all Remodeling Consultants • Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel • Supporting all 14 territories throughout the U.S • Organized files developed spreadsheets and scanned documents for Power Home Remodeling • Input data into the proprietary database.

Chester, Pennsylvania, United States

• Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach • Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings • Brought in new customers and retained base through proactive management of individual needs and development of robust solutions • Participation in ongoing training camps on a weekly basis • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate eco-friendly products, services, and solutions • Promotion of Power Home Remodeling products and services to prospective and existing clients• Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach