Ryan D Smith Email and Phone Number
Innovative Executive Leader with extensive experience focused on delivering IT Services. Focus on High Performance Compute Artificial Intelligence.I leverag my technical background as a DBA, C Developer, and manager directing cross-functional technical teams to ensure adherence to overarching strategies, policies, procedures, and objectives.
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Director Managed ServicesPenguin Computing Dec 2023 - PresentFremont, Ca, UsStratus Managed Services and Penguin Managed Services.Stratus provides Five Nine Uptime on Business Critical systems such as Authorization networks.Commercial, Federal, and Ultrascale HPC AI systems.Provide onsite Break Fix support, Remote administration services. -
Director - Solution ServicesStratus Technologies Feb 2017 - Dec 2023Maynard, Ma, UsI am the corporate executive for the Phoenix office of Stratus Tech. I run the Managed Services department. I have a worldwide team located in APAC, EMEA and AMERICA, delivering IT Services to top organizations including AMEX, JPMC, Disney, Express Scripts, HSN/QVC, and Valley National Bank, among others.• Maximized P&L for department through growth and controlling costs (including, facilities, headcount, improving productivity. Drive margin up YoY by 8%.• Increased managed services customers by 133% over four years• Delivered 100% SLAs for all customers for three straight years, managing $9B credit card transactions and accounting for more than $1T in annual revenue for customers• Reduced facility footprint and cost by almost 50%• Create new products including FSaaS (Financial Switch as a service) partnered with NCR.• Awarded 2015 President’s Award for Customer focus• Awarded 2019 Sales Circle of Excellence Award• Perfect SLAs for 2019 – 2023 for all Customers -
Sr Service Delivery ManagerStratus Technologies Jun 2013 - Feb 2017Maynard, Ma, UsManage Worldwide MS team for American Express (RedHat OS and Oracle DB)• Three Tier reporting. 8 Direct reports including three regional managers. 30+ Indirect reports• Analyzed statistical data to reduce incident data by 75% for multiple customers and reduce audit exceptions• Improved international communication by reorganizing small EMEA team to have local working manager.• EMEA team productivity doubled. -
Systems ManagerInterline Brands Mar 2008 - Jun 2013Jacksonville, Fl, Us -
Oracle Dba, Ebusiness Suite AdminFlorida Rock Industries Mar 2001 - Mar 2008Us -
System Admin/ DeveloperAncestry.Com Apr 1998 - Mar 2001Lehi, Ut, UsCrystal Report DeveloperC Builder Developer/Modifier #SDLCOracle ERP implementer/Oracle DBASQL Server DTS Expert
Ryan D Smith Education Details
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Western Governors UniversityInformation Technology -
Brigham Young UniversityGeneral -
Massachusetts Institute Of TechnologyDeveloping And Managing A Successful Technology Strategy -
Northwestern University - Kellogg School Of ManagementSales Mastery
Frequently Asked Questions about Ryan D Smith
What company does Ryan D Smith work for?
Ryan D Smith works for Penguin Computing
What is Ryan D Smith's role at the current company?
Ryan D Smith's current role is Visionary IT Leader Driving Strategic Growth.
What schools did Ryan D Smith attend?
Ryan D Smith attended Western Governors University, Brigham Young University, Massachusetts Institute Of Technology, Northwestern University - Kellogg School Of Management.
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