Ryan Dehoff Email & Phone Number

United States

Washington, District Of Columbia, United States

Aforementioned responsibilities, in addition to vendor, facilities, and stakeholder management.

Washington, District Of Columbia, United States

• Consistently manage a team between 4-10 direct reports • Maintain team Conversion and CSAT scores• Coach and develop team members (experts) weekly on both technical/mechanical skills and career goals• Report and review expert KPI’s with Sr. Leadership weekly• Prepare and lead weekly team trainings and twice daily team meetings•Work cross-functionally with stakeholders to maintain and develop goals and deliverables

Nashville, Tennessee, United States

• Consistently manage a team of 15+ associates and 75+ non-direct reports• Ensure company policies and metrics are being met by associates • Report weekly/monthly team performance with Sr. Leadership• Weekly coaching with agents regarding metrics and career goals• Review and analyze incoming calls/emails for trends and patterns• Operate cross-functionally with Product Managers, Engineers, Workforce Management, off-shore support teams to ensure customer satisfaction

Nashville, Tennessee

Tutor students at Nashville State. Help students acclimate to college.

Nashville, Tennessee

Consistently manage a team between 7 and 20 associates and 75+ non-direct reportsEnsure company policies and metrics are being met by associates Weekly coaching with agents regarding metrics and career goalsReview and analyze incoming calls/emails for trends and patternsCreate and distribute standard operating procedures for forthcoming projectsAssisted in moving team from email contact center to in-bound call centerHold interviews for possible new hires

Assisting Fleet members with everything from on-boarding to payout adjustments to active deliveries.

Move texters from across the nation from a moment of crisis to a calm state.

I work in the Family Empower Program as a Community Projects Coordinator for a project called Support Circles which aims to rebuild the social structure and community that is often lost when an individual or family experiences homelessness. By engaging volunteers and empowering them to use their unique resources and talents, we strive to create relationships that foster hope, stability, and wholeness.

Assist patrons in gaining access to the university's network, document recovery, program installation, printing, basic trouble shooting, and virus removal. Replace hard drives and motherboards. Install monthly updates on 60+ laptops. Monitor and remove jams from printers.

Shelve books, conduct daily floor pick ups, shelf-read.

Brussels, Belgium

Duties included: Securing entrance to the EU for specified parties, previewing possible offices and event spaces, weekly grocery shopping for Food for Friends (feeding the homeless), participating in English conversational classes, preparing event sites, cleaning and organization of Little Sisters of the Poor (elderly home), visiting with the elderly, participating in makeovers for victims of abuse, playing with children, leading teams on volunteer days, keeping minutes for staff meetings… Show more Duties included: Securing entrance to the EU for specified parties, previewing possible offices and event spaces, weekly grocery shopping for Food for Friends (feeding the homeless), participating in English conversational classes, preparing event sites, cleaning and organization of Little Sisters of the Poor (elderly home), visiting with the elderly, participating in makeovers for victims of abuse, playing with children, leading teams on volunteer days, keeping minutes for staff meetings, securing housing for visiting volunteers, welcoming visiting volunteers, event planning for annual volunteer week. Show less