Ryan Deprisco Email & Phone Number

Clearwater, Fl, Us

Tampa, Florida, United States

• Maintain well documented work order management process while coordinating with an outsourced Call Center, direct calls from residents and requests from property management personnel. • Understanding of how to triage basic maintenance concerns and diagnosing/solving resident concerns over the phone whenever possible.• Work with property management, renovation, maintenance, and leasing staff to coordinate scheduling of vendors or HBH to complete work orders in a… Show more • Maintain well documented work order management process while coordinating with an outsourced Call Center, direct calls from residents and requests from property management personnel. • Understanding of how to triage basic maintenance concerns and diagnosing/solving resident concerns over the phone whenever possible.• Work with property management, renovation, maintenance, and leasing staff to coordinate scheduling of vendors or HBH to complete work orders in a timely manner.• First point of contact for all customer service calls that are related to work orders.• Perform tasks outside the scope of the job description and remain flexible.• Maintain strict confidence with all sensitive and confidential information and protect HavenBrook Homes proprietary knowledge and information. Show less

Tampa/St. Petersburg, Florida Area

Responsible for recruiting and interviewing quality people and making sure these new employees transition smoothly into their jobs. Helped employees who were having difficulty picking up the new skills.Interacted with employees and customers every day and assisted customers when they had questions, concerns or complaints. Represented the company to employees and customers by acting as a role model. Assisted in strategic planing and marketing.Prepared reports for the CEO, which… Show more Responsible for recruiting and interviewing quality people and making sure these new employees transition smoothly into their jobs. Helped employees who were having difficulty picking up the new skills.Interacted with employees and customers every day and assisted customers when they had questions, concerns or complaints. Represented the company to employees and customers by acting as a role model. Assisted in strategic planing and marketing.Prepared reports for the CEO, which included Profit and Loss, Room Forecasts, Merchant Transactions and Net Sales.Responsible for the night audits of move-ins and check-outs. Show less