Managing day to day activities as well as company and private events

Oversee all operations of pub while managing up to 30 employees at a timeDirectly perform all operations on pub side of business including and not limited to: Front of House, Back of House, Support, Host, and RetailCoordinate and plan all major events and festivalsWork with outside vendors, food purveyors, entertainment agentsExecute and encourage GIB culture and policies to staff and customersAssist with marketing responsibilities: social media, posters, website, new beers… Show more Oversee all operations of pub while managing up to 30 employees at a timeDirectly perform all operations on pub side of business including and not limited to: Front of House, Back of House, Support, Host, and RetailCoordinate and plan all major events and festivalsWork with outside vendors, food purveyors, entertainment agentsExecute and encourage GIB culture and policies to staff and customersAssist with marketing responsibilities: social media, posters, website, new beers designHold hospitality and customer service to the highest of standardsMonetary responsibilities: balancing safe, employee tips, register tillsLead, coach, train, and assist on all duties while ensuring a team mentalityHelp to create a positive and fulfilling environment for staff & customersConduct interviews, hire, and on-board employeesDeveloped schedule for the entire staff of 50+ peopleConstant communication with owners, GM, managers, and staffWorked with Head brewer: brewing, canning line, new beer concepts, cleaning protocolsAttend weekly senior management meetingsIn charge of IT operations not limited to: internet, phones, printers, iPads, computers, registers, security cameras, server, malware, website updatesRepresent GIB in outside eventsTIPS Alcohol Training Certification (2015) Show less

Locally and globally administer physical and digital phone and voicemail support using Cisco Unity, Lucent/Avaya/PBX, and 2nd Nature systems