Ryan Diaz Email & Phone Number

Spring, Tx, Us

Houston, Texas, Us

As an Azure Cloud Infrastructure Engineer at Perry Homes, I specialize in creating robust cloud solutions to optimize infrastructure performance and security. My role involves automating IT processes, ensuring compliance with Texas cybersecurity laws, and managing a suite of Azure services. I leverage tools like Microsoft Defender XDR and Cisco Meraki MX for network management, drive policy development for data protection, and craft PowerShell scripts for system automation, upholding the integrity of our IT operations and data management.

Geneva, Ch

•Spearheaded the IT Work Scope Project Management for office move, including design, installation, and IT infrastructure coordination.•Managed and implemented the Microsoft Azure Cloud platform with Global Admin rights.•Administered Azure Active Directory, emphasizing user and group management.•Defined Conditional Access Policies for user access across different regional zones.•Enhanced workflow efficiency using CabCatGET for automating tasks such as onboarding, user exit processes, and guest account modifications.•Handled financial record maintenance, specifically for Accounts Payable auditing.•Supported Microsoft 365 applications to foster enhanced collaboration.•Overseen Microsoft Defender for threat protection, anti-phishing, and anti-malware policies.•Managed user accounts via Outlook 365 Exchange Manager and ensured mailbox integrity.•Facilitated endpoint user workstation deployment in a hybrid environment using Azure AD Connect.•Implemented LAN security enhancements and educated users on Cyber Security best practices.

Spring, Texas, Us

•Actively supported corporate office technical needs, assisting both executives and employees across the U.S. and Canada.•Employed remote support tools like ConnectWise Automate, LogMeIn, and MS 365 Teams for efficient issue resolution.•Guided users through Office 365 and Azure migrations, ensuring a smooth transition.•Supported and implemented Microsoft Office 365 suite for enhanced productivity.•Managed mobile devices through Mobile Device Management tools such as Microsoft Intune for devices like iPhone, iPad, and Samsung.•Troubleshot hardware issues in Citrix Shared Desktop Virtual setups, including Desktops, Thin Client Terminals, and user credentialing.•Coordinated AV setups for corporate meetings and events.•Evaluated user problems using probing questions, ensuring accurate diagnostics.•Implemented software patches and upgrades to bolster security and protect data.

Irving, Texas, Us

•Initiated my journey with virtualization focusing on type 1 Hypervisor VMware ESXi.•Developed and executed a strategic plan for a private cloud model, enhancing service delivery for U.S. Armed Forces in Afghanistan.•Led a 15-member team, fostering collaboration to meet organizational goals.•Deployed and managed Cisco Layer 2 switches and wireless access points.•Partnered with ISPs to troubleshoot network issues, maintaining high uptime.•Conducted regular network device monitoring, ensuring optimal performance.•Produced internal reports, detailing network performance metrics and accuracy.•Spearheaded IT transitions, including upgrades and patches, in adherence to company policies.•Successfully delivered projects within deadlines, maintaining high-quality standards.•Oversaw the operation and maintenance of all hardware equipment, conducting necessary upgrades and repairs.•Addressed and resolved configuration and business IT challenges through work orders.•Monitored and managed EMC Storage Area Network for peak performance.•Coordinated the hosting of virtual servers on ESXi Hypervisor and employed Veeam technologies for server management.•Administered domain operations, focusing on active directory integrations.•Orchestrated Active Directory Group creations and modifications, ensuring user access management.•Managed domain controllers, working predominantly with Windows 2008 server.

Houston, Us

Planned out the Audio Visual requirements for clients for over 100 private events held on location at The House of Dereon Media Center(Owned by Mathew Knowles) in Houston, Texas. Provided Live sound and Video, Live Mixing and recording, as well as Show/Event Production (Stage and prop setup, stage layout, assisting vendors, monitoring system, Front of house system, etc.) • Experience working with both wired and wireless audio systems• Experience with audio system set up and optimization (EQ, Crossover and Delay Settings)• Working knowledge of basic signal flow principles (Stage Patch/FOH Patch)• Working knowledge of basic gain structure principles (System and Console)• Working knowledge of digital and analog consoles- Read and executed Tech riders and associated paperwork for productions-Worked Nights and weekends (some events lasted up to 15 hours)Assistant studio Engineer:Helped design the studio layout of Music World Studios studio B, drafted equipment list, purchased studio equipment, assisted with equipment installation and maintenance. Conducted professional studio sessions with Billboard Gospel chart topping artist such as Brian Courtney Wilson, Micah Stampley,Trinity 5:7 and Juanita Bynum. I never maintained an attitude that sweeping or mopping floors after an event was below me, and help after each and every event I worked.

Houston, Tx, Us

I made Cold calls and sold a lot of tickets! Working with the Rockets Sales team gave me great experience communicating with potential clients, closing deals and how to retain them.

Bristol, Ct, Us

Audio Editing for show promos, Answered Phones, and loved every minute of it!

Bachelor Of Science - Bs, Cloud Engineering And Systems Administration

Cyber Security

Cisco Certified Cyberops And Networking Associate

Bachelor'S Degree, Audio Engineering/Music Business