Ryan Diehl, Fcas, Maaa, Cpcu Email & Phone Number

Philadelphia, Pa, Us

West Trenton, Nj

Lead Actuary responsible for all actuarial functions for $1.7B property casualty insurer, managing a staff of actuaries, actuarial students and Masters-level applied statisticians. Duties focused on Personal Lines product and pricing activities, including annual rate indications and filings for all Personal Lines, development of predictive models, and product development. Determined carried Loss & LAE reserves, established multi-year financial projections, and led capital modeling support for Enterprise Risk Management program.• Created new underwriting and pricing models for New Jersey personal auto line, resulting in 200% increase in new business policies in year 1. Built generalized linear models, decision trees and neural networks for loss costs, using SAS software and internal and external data.• Developed new product and pricing for personal lines expansion efforts into Pennsylvania, relying on competitor rates, market trends, and demand modeling. Final rates incorporated multivariate models for loss costs, retention, response and conversion rates, and customer lifetime value.• Formulated company’s first multi-year financial projections, used in annual planning and incentive compensation plan. Communicated assumptions, methodologies, results and variance estimates to C.F.O. and senior leadership.• Developed analytics platform to predict and monitor customer lifetime value (LTV), from application through quote, policy issuance, upsell and cross sell stages. LTV model led to more refined marketing, underwriting and pricing risk segmentation.• Refined marketing segmentation and channel optimization by constructing a relational database and analytics platform to track online, direct mail, phone and in-person contacts; integrated deliverable with quoting, policy and claims databases.

Radnor, Pa

Managed a diverse list of clients, including public and private companies, primary companies and reinsurers, personal and commercial lines, as well as many captives. Functions included:• Established Loss and LAE reserves and provided statutory actuarial opinions to Advisory clients.• Supported Audit teams by independently reviewing reserves by line and in total.• Led efforts to market new commercial pricing survey to current and potential insurance clients.• Miscellaneous projects included Sarbanes-Oxley reporting implementations and ratemaking support.