- Developed, partnered with, and led cross-functional team to build comprehensive playbook for commercializing all new products- Established and facilitated a regular launch review rhythm across Executive and Senior leaders to align on key launch decisions across all major launches- Established and facilitated regular forum across General Managers to define product roadmap- Redefined launch stages and partnered with cross-functional teams to define key performance indicators across each stage

- Led GTM and Day 1 comms. strategy for acquisition of scheduling product, Sling by Toast- Developed and partnered with Sales Operations Team on scaleable process to analyze impact of sales rep. behavior on the sale & activation of a product- Mentored Sr. PMMs & PMMs on campaign strategies and aligning cross-functional stakeholders towards common goals of Live ARR

- Expanded new GTM process within new business sales team helping drive +40% improvement in product attach- Managed competitive intelligence program across payroll business unit, and partnered with Competitive Intelligence Team to build out internal enablement- Led cross-functional GTM motion for new product launch, Toast Tips Manager, driving strong product attach within sales motions across H2 2021- Led cross-functional GTM motion for new product launch, Scheduling, powered by Sling, driving strong product attach within sales motions across Q4 2021

- Developing scalable "upsell" tactics and providing cross functional Team enablement to increase designated product sales by 72%- Designing methods to measure customer module usage through use of Snowflake data in partnership with Engineering and Business Intelligence Teams- Developing executional playbooks in partnership with cross-functional partners to improve module usage rate by 10%- Partnering with Product Team to develop and coordinate product rollout strategies across entire Customer Success business unit

- Restaurant consultant for 250+ customers nationwide with the goal to create value maximization across the Toast product ecosystem- Customer advocate within the company to help provide industry feedback and insights for future product development

- Led domestic/global market research, product design, supplier strategy, commercial strategy, and account management teams to define the overall product marketing strategy for first illuminated emblem to automotive OEM market- Led Prototype Team to further advance light through chrome technology and develop production prototypes for OEM clients

- Managed strategic relationship with 2 Tier One automotive suppliers leading to 10 unique projects- Developed low-cost production level prototype strategy providing better positioning to win OEM bids

- Initiated and oversaw quoting process for all new RFQ's for OEM and Tier 1 customer base- Led business development and growth strategy

- Educated team on and helped with implementation of corporate quality initiatives- Performed regular quality audits, and provided continuous improvement plans as necessary- Implemented systems, team enablement, and audit procedures to improve product quality by >90% in 6 months

- Led domestic market research, account management, and commercial strategy to define the overall product marketing strategy for the company's first venture into the outdoor consumer product industry- Direct customer contact for global Husqvarna Ride on and Walk Behind Divisions- Negotiated annual pricing contracts with customer to drive a 20% increase in sales year over year

- Led internal and external technical teams focused on project timelines for an overhead console product throughout all stages of product lifecycle from initial design to full production- Championed meetings focused on design changes with large OEM’s and Tier 1 suppliers such as Chrysler and Grupo Antolin North America- Developed first to market photometric measurement system for overhead console product accuracy

- Led a team of sixteen employees for a new, innovative manufacturing production line process launched Spring of 2012- Coordinated production schedule based on customer demand volume through internal team and outside staffing agency- Maintained production P&L, and worked with team on weekly/monthly project plan to reducing COGS line items

- Operated and maintained new laser cutting process for 2 production lines- Works with new product launch leaders during launch process on methods to decrease product cost and lower scrap while increasing efficiency for laser cutting component of new product manufacturing- Completed projects to achieve 40% of all production required no labor hours in a given month

- Assisted in projects dedicated to building production line planned for launch Spring of 2012- Corporate production equipment expert for surface mount electronic component placement machine