Ryan Dodd Email & Phone Number

Bentonville, Arkansas, United States

Owned and prioritized CRM development backlog of around 200 user stories. Worked with Sales Operations stakeholders to gather requirements for new features and processes. Broke high-level projects into implementable features and user stories. Oversaw CRM feature rollouts from inception to delivery. Led Agile meetings and demos attended by software developers, product team members, and stakeholders. Developed a suite of reports & dashboards used by sales stakeholders to visualize revenue pipeline, user engagement, and sales KPIs.

Fort Smith, Arkansas, United States

Collaborated with development team on CRM features and enhancements. Partnered with implementation team and sales stakeholders on 41-week project to document system requirements, design solutions, and stand up a fully functional Salesforce environment. Led Agile meetings and demos attended by software developers, product team members, and stakeholders. Provided technical troubleshooting to end users.

Stigler, Oklahoma, United States

Manage online vehicle inventory, digital marketing campaigns, and advertising budget. Submit detailed warranty claims to General Motors and Stellantis Automobiles. Began working here at age fourteen through Choctaw Native American Summer Work Program, continuing to work here through high school and college.

Managed vehicle media database, inventory listings online and kept website up-to-date, ensuring the accuracy of special pricing, incentives, and promotions. Recorded photos and videos of vehicles in the dealership's inventory.